Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan

This study is aimed at looking into the manner of management conflict among the Assistant District Officers in the state of Perak Darul Ridzuan. Research was carried out to determine the relationship between the different style or manner of management conflict among these groups and demographic aspe...

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Main Author: Mohd. Fitri, Abdul Rahman
Format: Thesis
Language:eng
eng
Published: 1997
Subjects:
Online Access:https://etd.uum.edu.my/911/1/Mohd_Fitri_Abdul_Rahman.pdf
https://etd.uum.edu.my/911/2/1.Mohd_Fitri_Abdul_Rahman.pdf
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spelling my-uum-etd.9112013-07-24T12:09:36Z Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan 1997-02-03 Mohd. Fitri, Abdul Rahman Sekolah Siswazah Graduate School HD28-70 Management. Industrial Management This study is aimed at looking into the manner of management conflict among the Assistant District Officers in the state of Perak Darul Ridzuan. Research was carried out to determine the relationship between the different style or manner of management conflict among these groups and demographic aspects (age, work experience and intervals of meetings and interactions with the customer) as well as the aspect of personality. This study has selected the model of M.A. Rahim (1985) as the model of the style of management conflict from the point of Intergrating, Obliging/Smoothing, Forcing/Dominating, Avoiding and Compromising. On a temporary note the Personality is measured based on The Big Five Personality Dimension that is Extroversion, Conscientiouness, Neuroticism, Agreebleness and Openess to Experience. The source of this data was obtained by way of Questionaire Forms sent to 59 respondents( Assistant District Officers) throughout the whole of Perak. From this study, the style of management conflict is dependant variable whereas the personality is independant variable. The analysis of this data and hypothetical study that was carried through statistical description and the Spearman Correlative Analysis. The study concluded that personality factor has a significant bearing with the style of management conflict. In this matter, these respondents have placed the Intergrating in the first place followed by Obliging/Smoothing, Compromising, Avoiding and Forcing/ Dominating. The result of this study has shown that the number of respondents who have an Extrovert Personality factor are at the top of the list followed by those who are Conscientiouness, Openess to Experience, Agree bleness and Nueroticism. 1997-02 Thesis https://etd.uum.edu.my/911/ https://etd.uum.edu.my/911/1/Mohd_Fitri_Abdul_Rahman.pdf application/pdf eng validuser https://etd.uum.edu.my/911/2/1.Mohd_Fitri_Abdul_Rahman.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Mohd. Fitri, Abdul Rahman
Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan
description This study is aimed at looking into the manner of management conflict among the Assistant District Officers in the state of Perak Darul Ridzuan. Research was carried out to determine the relationship between the different style or manner of management conflict among these groups and demographic aspects (age, work experience and intervals of meetings and interactions with the customer) as well as the aspect of personality. This study has selected the model of M.A. Rahim (1985) as the model of the style of management conflict from the point of Intergrating, Obliging/Smoothing, Forcing/Dominating, Avoiding and Compromising. On a temporary note the Personality is measured based on The Big Five Personality Dimension that is Extroversion, Conscientiouness, Neuroticism, Agreebleness and Openess to Experience. The source of this data was obtained by way of Questionaire Forms sent to 59 respondents( Assistant District Officers) throughout the whole of Perak. From this study, the style of management conflict is dependant variable whereas the personality is independant variable. The analysis of this data and hypothetical study that was carried through statistical description and the Spearman Correlative Analysis. The study concluded that personality factor has a significant bearing with the style of management conflict. In this matter, these respondents have placed the Intergrating in the first place followed by Obliging/Smoothing, Compromising, Avoiding and Forcing/ Dominating. The result of this study has shown that the number of respondents who have an Extrovert Personality factor are at the top of the list followed by those who are Conscientiouness, Openess to Experience, Agree bleness and Nueroticism.
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohd. Fitri, Abdul Rahman
author_facet Mohd. Fitri, Abdul Rahman
author_sort Mohd. Fitri, Abdul Rahman
title Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan
title_short Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan
title_full Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan
title_fullStr Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan
title_full_unstemmed Gaya Pengurusan Konflik di Kalangan Penolong Pegawai Daerah di Negeri Perak Darul Ridzuan
title_sort gaya pengurusan konflik di kalangan penolong pegawai daerah di negeri perak darul ridzuan
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 1997
url https://etd.uum.edu.my/911/1/Mohd_Fitri_Abdul_Rahman.pdf
https://etd.uum.edu.my/911/2/1.Mohd_Fitri_Abdul_Rahman.pdf
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