Exploring Talent Retention Strategy in a Financial Technology Company

The purpose of this study was to focus on talent retention strategy, through the practices in talent management. This was done by investigating the reasons of high talent turnover, identifying the solutions and the best practices in retaining and managing the talents, specifically in a financial tec...

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Main Author:	Mohd Rafiq, Mohamad Mazlan
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/9112/1/s824515_01.pdf https://etd.uum.edu.my/9112/2/s824515_02.pdf https://etd.uum.edu.my/9112/3/824515%20REFERENCES.docx
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id	my-uum-etd.9112
record_format	uketd_dc
spelling	my-uum-etd.91122023-10-31T02:38:33Z Exploring Talent Retention Strategy in a Financial Technology Company 2020 Mohd Rafiq, Mohamad Mazlan Mohd Isa, Mohd Faizal Wan Mohd Noor, Wan Shakizah School of Business Management School of Business Management HF5001-6182 Business The purpose of this study was to focus on talent retention strategy, through the practices in talent management. This was done by investigating the reasons of high talent turnover, identifying the solutions and the best practices in retaining and managing the talents, specifically in a financial technology company in Malaysia. There were seven experienced talented employees of the company participated in the semi-structured interviews. The data from the interviews were critically analyzed and the findings were successfully identified. The findings indicated that there are five reasons that lead to talent retention at the company namely work environment, leadership style, compensation and benefits, career advancement, flexible working hours and work experience. As for the six reasons most of the talents left the company, these include better career opportunity, unclear company’s direction, and superior subordinate relationship, lack of recognition and appreciation, nature of business and better monetary rewards. The findings also revealed six solutions for the current talents to stay which are, leadership style, quality management, career development, compensation and benefits, information sharing and appreciation and recognition. As for the best practices in managing the talents, the findings identified seven best practices which include career development, compensation and benefits, hiring process, workplace flexibility, feedback session, employee engagement and organizational strategy. 2020 Thesis https://etd.uum.edu.my/9112/ https://etd.uum.edu.my/9112/1/s824515_01.pdf text eng public https://etd.uum.edu.my/9112/2/s824515_02.pdf text eng public https://etd.uum.edu.my/9112/3/824515%20REFERENCES.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Mohd Isa, Mohd Faizal Wan Mohd Noor, Wan Shakizah
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business Mohd Rafiq, Mohamad Mazlan Exploring Talent Retention Strategy in a Financial Technology Company
description	The purpose of this study was to focus on talent retention strategy, through the practices in talent management. This was done by investigating the reasons of high talent turnover, identifying the solutions and the best practices in retaining and managing the talents, specifically in a financial technology company in Malaysia. There were seven experienced talented employees of the company participated in the semi-structured interviews. The data from the interviews were critically analyzed and the findings were successfully identified. The findings indicated that there are five reasons that lead to talent retention at the company namely work environment, leadership style, compensation and benefits, career advancement, flexible working hours and work experience. As for the six reasons most of the talents left the company, these include better career opportunity, unclear company’s direction, and superior subordinate relationship, lack of recognition and appreciation, nature of business and better monetary rewards. The findings also revealed six solutions for the current talents to stay which are, leadership style, quality management, career development, compensation and benefits, information sharing and appreciation and recognition. As for the best practices in managing the talents, the findings identified seven best practices which include career development, compensation and benefits, hiring process, workplace flexibility, feedback session, employee engagement and organizational strategy.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Mohd Rafiq, Mohamad Mazlan
author_facet	Mohd Rafiq, Mohamad Mazlan
author_sort	Mohd Rafiq, Mohamad Mazlan
title	Exploring Talent Retention Strategy in a Financial Technology Company
title_short	Exploring Talent Retention Strategy in a Financial Technology Company
title_full	Exploring Talent Retention Strategy in a Financial Technology Company
title_fullStr	Exploring Talent Retention Strategy in a Financial Technology Company
title_full_unstemmed	Exploring Talent Retention Strategy in a Financial Technology Company
title_sort	exploring talent retention strategy in a financial technology company
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2020
url	https://etd.uum.edu.my/9112/1/s824515_01.pdf https://etd.uum.edu.my/9112/2/s824515_02.pdf https://etd.uum.edu.my/9112/3/824515%20REFERENCES.docx
_version_	1783729385014034432

Exploring Talent Retention Strategy in a Financial Technology Company

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