Intellectual capital, organizational learning and innovative performance in Malaysia SMEs

This study provides the finding of Malaysia SMEs innovative performance influence by intellectual capital and organizational learning. Intellectual capital variables consist of human capital, structural capital and customer capital. Whereas, organizational learning variables consist of information a...

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Main Author:	Tuen, Yuen Fatt
Format:	Thesis
Language:	eng eng eng
Published:	2018
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/9173/1/s820813_01.pdf https://etd.uum.edu.my/9173/2/s820813_02.pdf https://etd.uum.edu.my/9173/3/s820813_references.docx
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id	my-uum-etd.9173
record_format	uketd_dc
spelling	my-uum-etd.91732022-03-28T01:44:07Z Intellectual capital, organizational learning and innovative performance in Malaysia SMEs 2018 Tuen, Yuen Fatt Wan Mohd Noor, Wan Shakizah School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment This study provides the finding of Malaysia SMEs innovative performance influence by intellectual capital and organizational learning. Intellectual capital variables consist of human capital, structural capital and customer capital. Whereas, organizational learning variables consist of information acquisition, information distribution, information interpretation, and organizational memory. Therefore, this study examined the relationship between intellectual capital, organizational learning and innovative performance of Malaysia SMEs. A total of 2,000 questionnaires (google based survey form) were distributed across SMEs in Malaysia within four (4) months. 162 questionnaires were returned which result in a total response rate of 22%. The hypotheses for the relationship of variables were tested using multiple regression analyses. Interestingly, the results showed that all intellectual capital variables; human capital, structural capital and customer capital have significant relationship with innovative performance in this study. This study also discovered that information distribution of organizational learning has significant relationship with innovative performance. In short, this study contributes toward the current body of knowledge for its literature review and helps SMEs to enable the continuous growth in SMEs business. Hypotheses being developed and answered in this study share different point of view with the previous scholars' findings that may debate it in the context of Malaysia. 2018 Thesis https://etd.uum.edu.my/9173/ https://etd.uum.edu.my/9173/1/s820813_01.pdf text eng public https://etd.uum.edu.my/9173/2/s820813_02.pdf text eng public https://etd.uum.edu.my/9173/3/s820813_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Wan Mohd Noor, Wan Shakizah
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Tuen, Yuen Fatt Intellectual capital, organizational learning and innovative performance in Malaysia SMEs
description	This study provides the finding of Malaysia SMEs innovative performance influence by intellectual capital and organizational learning. Intellectual capital variables consist of human capital, structural capital and customer capital. Whereas, organizational learning variables consist of information acquisition, information distribution, information interpretation, and organizational memory. Therefore, this study examined the relationship between intellectual capital, organizational learning and innovative performance of Malaysia SMEs. A total of 2,000 questionnaires (google based survey form) were distributed across SMEs in Malaysia within four (4) months. 162 questionnaires were returned which result in a total response rate of 22%. The hypotheses for the relationship of variables were tested using multiple regression analyses. Interestingly, the results showed that all intellectual capital variables; human capital, structural capital and customer capital have significant relationship with innovative performance in this study. This study also discovered that information distribution of organizational learning has significant relationship with innovative performance. In short, this study contributes toward the current body of knowledge for its literature review and helps SMEs to enable the continuous growth in SMEs business. Hypotheses being developed and answered in this study share different point of view with the previous scholars' findings that may debate it in the context of Malaysia.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Tuen, Yuen Fatt
author_facet	Tuen, Yuen Fatt
author_sort	Tuen, Yuen Fatt
title	Intellectual capital, organizational learning and innovative performance in Malaysia SMEs
title_short	Intellectual capital, organizational learning and innovative performance in Malaysia SMEs
title_full	Intellectual capital, organizational learning and innovative performance in Malaysia SMEs
title_fullStr	Intellectual capital, organizational learning and innovative performance in Malaysia SMEs
title_full_unstemmed	Intellectual capital, organizational learning and innovative performance in Malaysia SMEs
title_sort	intellectual capital, organizational learning and innovative performance in malaysia smes
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2018
url	https://etd.uum.edu.my/9173/1/s820813_01.pdf https://etd.uum.edu.my/9173/2/s820813_02.pdf https://etd.uum.edu.my/9173/3/s820813_references.docx
_version_	1747828539580743680

Intellectual capital, organizational learning and innovative performance in Malaysia SMEs

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