Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector

Corporate Social Responsibility (CSR) is a business approach that has grown in acceptance by many corporations in developed and developing countries. Through CSR, business organisations could strike a balance between economic, social and environmental goals, using resources in a rational manner to r...

Full description

Saved in:

Bibliographic Details
Main Author:	Al Karim, Rashed
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	G154.9-155.8 Travel and state Tourism HD60 Small Business.
Online Access:	https://etd.uum.edu.my/9185/1/s900566_01.pdf https://etd.uum.edu.my/9185/2/s900566_02.pdf https://etd.uum.edu.my/9185/3/s900566_references.docx
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.9185
record_format	uketd_dc
spelling	my-uum-etd.91852022-04-10T23:22:53Z Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector 2019 Al Karim, Rashed Kasim, Azilah Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government G154.9-155.8 Travel and state. Tourism HD60 Small Business. Corporate Social Responsibility (CSR) is a business approach that has grown in acceptance by many corporations in developed and developing countries. Through CSR, business organisations could strike a balance between economic, social and environmental goals, using resources in a rational manner to responsibly address social and environmental needs. Though many past studies have highlighted the drivers and barriers of implementing CSR at country level, not much is yet known about this issue within the context of a Least Developed Country (LDC) like Bangladesh. As evident from the literature review, an LDC struggles with so many economic, social and environmental problems. Hence it is important to understand whether CSR can still be an important agenda to businesses operating in such condition. Thus, this study explored the drivers and barriers of CSR implementation in Bangladesh context with special focus on the hotel sector. The stakeholder theory has been used as a theoretical framework of this study. To attain the study objectives, a mix method research design was employed where data were collected through in-depth interviews and the survey questionnaire from the hotel top managements, non-governmental organisation’s executives, government regulatory officials, and from domestic and international tourists across the three major cities (Dhaka, Chittagong and Cox’s Bazar) of Bangladesh. The data have been analysed through NVIVO-11 and SmratPLS 3.0 software. From the findings, this study finds a total of sixteen drivers and barriers under the economic dimension of CSR, ten drivers and barriers under the social dimension of CSR, and ten drivers and barriers under the environmental dimension of CSR regarding the implementation of CSR practices in hotel sector. Moreover, from the outcome of the study hypothesis, it has been found that the tourist demand (TD) and the social dimension of CSR (SCSR) are positively related but not significant. Conversely, tourist demand (TD) and the environmental dimension of CSR (ECSR) have a positive and significant relationship. Based on the findings, this study proposes two types of implications, i.e. theoretical and practical, where the latter includes governmental and managerial implications. 2019 Thesis https://etd.uum.edu.my/9185/ https://etd.uum.edu.my/9185/1/s900566_01.pdf text eng public https://etd.uum.edu.my/9185/2/s900566_02.pdf text eng public https://etd.uum.edu.my/9185/3/s900566_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Kasim, Azilah
topic	G154.9-155.8 Travel and state Tourism HD60 Small Business.
spellingShingle	G154.9-155.8 Travel and state Tourism HD60 Small Business. Al Karim, Rashed Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector
description	Corporate Social Responsibility (CSR) is a business approach that has grown in acceptance by many corporations in developed and developing countries. Through CSR, business organisations could strike a balance between economic, social and environmental goals, using resources in a rational manner to responsibly address social and environmental needs. Though many past studies have highlighted the drivers and barriers of implementing CSR at country level, not much is yet known about this issue within the context of a Least Developed Country (LDC) like Bangladesh. As evident from the literature review, an LDC struggles with so many economic, social and environmental problems. Hence it is important to understand whether CSR can still be an important agenda to businesses operating in such condition. Thus, this study explored the drivers and barriers of CSR implementation in Bangladesh context with special focus on the hotel sector. The stakeholder theory has been used as a theoretical framework of this study. To attain the study objectives, a mix method research design was employed where data were collected through in-depth interviews and the survey questionnaire from the hotel top managements, non-governmental organisation’s executives, government regulatory officials, and from domestic and international tourists across the three major cities (Dhaka, Chittagong and Cox’s Bazar) of Bangladesh. The data have been analysed through NVIVO-11 and SmratPLS 3.0 software. From the findings, this study finds a total of sixteen drivers and barriers under the economic dimension of CSR, ten drivers and barriers under the social dimension of CSR, and ten drivers and barriers under the environmental dimension of CSR regarding the implementation of CSR practices in hotel sector. Moreover, from the outcome of the study hypothesis, it has been found that the tourist demand (TD) and the social dimension of CSR (SCSR) are positively related but not significant. Conversely, tourist demand (TD) and the environmental dimension of CSR (ECSR) have a positive and significant relationship. Based on the findings, this study proposes two types of implications, i.e. theoretical and practical, where the latter includes governmental and managerial implications.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Al Karim, Rashed
author_facet	Al Karim, Rashed
author_sort	Al Karim, Rashed
title	Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector
title_short	Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector
title_full	Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector
title_fullStr	Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector
title_full_unstemmed	Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector
title_sort	drivers and barriers of csr implementation in a less develop country: the case of bangladesh’s hotel sector
granting_institution	Universiti Utara Malaysia
granting_department	Ghazali Shafie Graduate School of Government
publishDate	2019
url	https://etd.uum.edu.my/9185/1/s900566_01.pdf https://etd.uum.edu.my/9185/2/s900566_02.pdf https://etd.uum.edu.my/9185/3/s900566_references.docx
_version_	1747828542004002816

Drivers and barriers of CSR implementation in a less develop country: the case of Bangladesh’s hotel sector

Similar Items