Workload, perceived organizational support and performance among private hospital nurses in Johor

This study is carried out to examine factors influencing employee performance among nurses at private hospitals in Johor. Two individual-related factors of workload and perceived organizational support were tested against nurses’ performance, this study examine the relationship among workload, perce...

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Bibliographic Details
Main Author: Nur Hanun Taufiqah, Mohd Taufik
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9197/1/s825079_01.pdf
https://etd.uum.edu.my/9197/2/s825079_02.pdf
https://etd.uum.edu.my/9197/3/s825079_references.docx
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Summary:This study is carried out to examine factors influencing employee performance among nurses at private hospitals in Johor. Two individual-related factors of workload and perceived organizational support were tested against nurses’ performance, this study examine the relationship among workload, perceived organizational support with nurses’ performance. A total of 291 questionnaires were distributed for further analysis. Quantitative research method was used and primary data was collected from staff registered nurses in various departments from private hospital in Johor. The data was analysed using Statistical Package for Social Science (SPSS) software version 22.0. The findings indicated that workload and perceived organizational support had significant influence on the nurses’ performance but there is no significant difference in nurses’ performance according to various departments. These findings will help the hospital management take necessary measures to enhance nurses’ performance Malaysia in Malaysian private hospitals.