A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.

This paper aims to look at the factors that influence job satisfaction in one of the fast food restaurants in Kuching, Sarawak which is Sugarbun restaurants. For this study, researcher used three independent variables which is compensation and benefits, employee engagement, and working environment...

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Main Author: Catherine, Anak Mihin
Format: Thesis
Language:eng
eng
eng
Published: 2018
Subjects:
Online Access:https://etd.uum.edu.my/9239/1/s822410_01.pdf
https://etd.uum.edu.my/9239/2/s822410_02.pdf
https://etd.uum.edu.my/9239/3/s822410_references.docx
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spelling my-uum-etd.92392022-04-10T06:39:15Z A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun. 2018 Catherine, Anak Mihin Bohari, Abdul Manaf Yus Kelana, Beni Widarman Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment This paper aims to look at the factors that influence job satisfaction in one of the fast food restaurants in Kuching, Sarawak which is Sugarbun restaurants. For this study, researcher used three independent variables which is compensation and benefits, employee engagement, and working environment to test the job satisfaction among Sugarbun's employees. There were two main objectives to identify this research study which are to investigate the significant correlation and the significant effect between each of factors with job satisfaction. A total number of 200 closed-ended questionnaires were distributed and 181 were returned back to the researcher. However, only 177 sets of questionnaire were selected because the questionnaires of completely answered by the respondents. The study used SPSS software to analyse the data obtained. The finding from this study shows that there is a significant correlation between compensation and benefits, employee engagement, and working environment with job satisfaction. To add, there is a significant effect between compensation and benefits, employee engagement, and working environment with job satisfaction. However, the relationship between the variables is low. 2018 Thesis https://etd.uum.edu.my/9239/ https://etd.uum.edu.my/9239/1/s822410_01.pdf text eng public https://etd.uum.edu.my/9239/2/s822410_02.pdf text eng public https://etd.uum.edu.my/9239/3/s822410_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Bohari, Abdul Manaf
Yus Kelana, Beni Widarman
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Catherine, Anak Mihin
A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.
description This paper aims to look at the factors that influence job satisfaction in one of the fast food restaurants in Kuching, Sarawak which is Sugarbun restaurants. For this study, researcher used three independent variables which is compensation and benefits, employee engagement, and working environment to test the job satisfaction among Sugarbun's employees. There were two main objectives to identify this research study which are to investigate the significant correlation and the significant effect between each of factors with job satisfaction. A total number of 200 closed-ended questionnaires were distributed and 181 were returned back to the researcher. However, only 177 sets of questionnaire were selected because the questionnaires of completely answered by the respondents. The study used SPSS software to analyse the data obtained. The finding from this study shows that there is a significant correlation between compensation and benefits, employee engagement, and working environment with job satisfaction. To add, there is a significant effect between compensation and benefits, employee engagement, and working environment with job satisfaction. However, the relationship between the variables is low.
format Thesis
qualification_name other
qualification_level Master's degree
author Catherine, Anak Mihin
author_facet Catherine, Anak Mihin
author_sort Catherine, Anak Mihin
title A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.
title_short A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.
title_full A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.
title_fullStr A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.
title_full_unstemmed A study on factors that influence job satisfaction in fast food restaurant in Kuching, Sarawak: a case study of Sugarbun.
title_sort study on factors that influence job satisfaction in fast food restaurant in kuching, sarawak: a case study of sugarbun.
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2018
url https://etd.uum.edu.my/9239/1/s822410_01.pdf
https://etd.uum.edu.my/9239/2/s822410_02.pdf
https://etd.uum.edu.my/9239/3/s822410_references.docx
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