Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.

This study examined the relationship between job satisfaction, affective commitment and transformational leadership with the organizational citizenship behaviour among academicians and administrative employees of CONSIST College Sdn. Bhd. The purpose of this study is to identify whether are there a...

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Main Author: Syarifah Nurul Adila, Syed Alwee
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/9273/1/s822023_01.pdf
https://etd.uum.edu.my/9273/2/s822023_02.pdf
https://etd.uum.edu.my/9273/3/s822023_references.docx
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spelling my-uum-etd.92732022-08-16T07:23:25Z Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd. 2019 Syarifah Nurul Adila, Syed Alwee Azizan, Norizan School of Business Management School of Business Management HD58.7 Organizational Behavior. This study examined the relationship between job satisfaction, affective commitment and transformational leadership with the organizational citizenship behaviour among academicians and administrative employees of CONSIST College Sdn. Bhd. The purpose of this study is to identify whether are there any relationship exist between job satisfaction, affective commitment and transformational leadership with the organizational citizenship behaviour among the chosen population. In this study, a quantitative approach was conducted which a primary data were collected through an online questionnaire. Through the questionnaire, all collected data recorded a total of 89 respondents from both academicians and administrative employees. CONSIST College which located in Hulu Klang, Selangor was chosen to be the main focus of this study which the sample of this study were both academicians and administrative employees of the college. For the questionnaire, a five point likert scale was used by the researcher which the intention is to measure the degree of job satisfaction, affective commitment, transformational leadership and organizational citizenship behaviour. To analyse the relationship, both Pearson correlation and multiple regression analysis were used for this study. Based on the result obtained through these two analysis for all the three independent variables, it shows that job satisfaction, affective commitment and transformational leadership indeed have a statistically significant relationship with the organizational citizenship behaviour. Moreover, this study has also presented great numbers of past studies which proven the relationship of all variables along with the effectiveness of organizational citizenship behaviour towards the organization’s and employee’s performance and success and this includes the positive impacts as well. 2019 Thesis https://etd.uum.edu.my/9273/ https://etd.uum.edu.my/9273/1/s822023_01.pdf text eng public https://etd.uum.edu.my/9273/2/s822023_02.pdf text eng public https://etd.uum.edu.my/9273/3/s822023_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Azizan, Norizan
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Syarifah Nurul Adila, Syed Alwee
Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.
description This study examined the relationship between job satisfaction, affective commitment and transformational leadership with the organizational citizenship behaviour among academicians and administrative employees of CONSIST College Sdn. Bhd. The purpose of this study is to identify whether are there any relationship exist between job satisfaction, affective commitment and transformational leadership with the organizational citizenship behaviour among the chosen population. In this study, a quantitative approach was conducted which a primary data were collected through an online questionnaire. Through the questionnaire, all collected data recorded a total of 89 respondents from both academicians and administrative employees. CONSIST College which located in Hulu Klang, Selangor was chosen to be the main focus of this study which the sample of this study were both academicians and administrative employees of the college. For the questionnaire, a five point likert scale was used by the researcher which the intention is to measure the degree of job satisfaction, affective commitment, transformational leadership and organizational citizenship behaviour. To analyse the relationship, both Pearson correlation and multiple regression analysis were used for this study. Based on the result obtained through these two analysis for all the three independent variables, it shows that job satisfaction, affective commitment and transformational leadership indeed have a statistically significant relationship with the organizational citizenship behaviour. Moreover, this study has also presented great numbers of past studies which proven the relationship of all variables along with the effectiveness of organizational citizenship behaviour towards the organization’s and employee’s performance and success and this includes the positive impacts as well.
format Thesis
qualification_name other
qualification_level Master's degree
author Syarifah Nurul Adila, Syed Alwee
author_facet Syarifah Nurul Adila, Syed Alwee
author_sort Syarifah Nurul Adila, Syed Alwee
title Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.
title_short Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.
title_full Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.
title_fullStr Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.
title_full_unstemmed Predictors of organizational citizenship behaviour: a study at Consist College Sdn. Bhd.
title_sort predictors of organizational citizenship behaviour: a study at consist college sdn. bhd.
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2019
url https://etd.uum.edu.my/9273/1/s822023_01.pdf
https://etd.uum.edu.my/9273/2/s822023_02.pdf
https://etd.uum.edu.my/9273/3/s822023_references.docx
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