Factors influence safety perception among inland water transportation in Sarawak

The safety level of passengers while travelling was the most important in the transport services in Sarawak, especially in the Inland Water Transportation (IWT) industries. Regarding that, the safety attitudes and safety behaviours among by cabin crews believed affects the passengers’ perception tow...

Full description

Saved in:
Bibliographic Details
Main Author: Mohamad Fuad, Serah
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9276/1/s823165_01.pdf
https://etd.uum.edu.my/9276/2/s823165_02.pdf
https://etd.uum.edu.my/9276/3/s823165_references.docx
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.9276
record_format uketd_dc
spelling my-uum-etd.92762024-07-22T08:36:30Z Factors influence safety perception among inland water transportation in Sarawak 2020 Mohamad Fuad, Serah Abd Aziz, Fadzli Shah School of Business Management College of Business HD28-70 Management. Industrial Management HE Transportation and Communications The safety level of passengers while travelling was the most important in the transport services in Sarawak, especially in the Inland Water Transportation (IWT) industries. Regarding that, the safety attitudes and safety behaviours among by cabin crews believed affects the passengers’ perception toward the safety level of the sectors. Thus, this study developed to test the significant relationships between the safety attitude and safety behaviour among cabin crew on the passenger’s perception toward the safety level of the IWT. Applying the quantitative method for these research, the questionnaire distributed to 390 respondents randomly consist of 4 sections; the demographic, safety attitude of cabin crews, safety behaviour of cabin crews and passengers’ perception on safety level among the IWT in Sarawak. Then, the data collected analyzed through the Statistical Package for Social Sciences (SPSS) software to test the level of passengers’ perception and the significant relationships between independent variables and dependent variable. The findings showed that the perception of passengers on safety level was at a moderate level, the safety attitude of cabin crews influenced the passengers’ perception at a lower level, and safety behaviour of cabin crews affected the passengers’ perception at a high level. As such, to increase the passengers’ perception, the researcher suggested the authority board of the IWT in Sarawak to enhance the safety awareness among management, employees and passengers in the future. 2020 Thesis https://etd.uum.edu.my/9276/ https://etd.uum.edu.my/9276/1/s823165_01.pdf text eng public https://etd.uum.edu.my/9276/2/s823165_02.pdf text eng public https://etd.uum.edu.my/9276/3/s823165_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Abd Aziz, Fadzli Shah
topic HD28-70 Management
Industrial Management
HE Transportation and Communications
spellingShingle HD28-70 Management
Industrial Management
HE Transportation and Communications
Mohamad Fuad, Serah
Factors influence safety perception among inland water transportation in Sarawak
description The safety level of passengers while travelling was the most important in the transport services in Sarawak, especially in the Inland Water Transportation (IWT) industries. Regarding that, the safety attitudes and safety behaviours among by cabin crews believed affects the passengers’ perception toward the safety level of the sectors. Thus, this study developed to test the significant relationships between the safety attitude and safety behaviour among cabin crew on the passenger’s perception toward the safety level of the IWT. Applying the quantitative method for these research, the questionnaire distributed to 390 respondents randomly consist of 4 sections; the demographic, safety attitude of cabin crews, safety behaviour of cabin crews and passengers’ perception on safety level among the IWT in Sarawak. Then, the data collected analyzed through the Statistical Package for Social Sciences (SPSS) software to test the level of passengers’ perception and the significant relationships between independent variables and dependent variable. The findings showed that the perception of passengers on safety level was at a moderate level, the safety attitude of cabin crews influenced the passengers’ perception at a lower level, and safety behaviour of cabin crews affected the passengers’ perception at a high level. As such, to increase the passengers’ perception, the researcher suggested the authority board of the IWT in Sarawak to enhance the safety awareness among management, employees and passengers in the future.
format Thesis
qualification_name other
qualification_level Master's degree
author Mohamad Fuad, Serah
author_facet Mohamad Fuad, Serah
author_sort Mohamad Fuad, Serah
title Factors influence safety perception among inland water transportation in Sarawak
title_short Factors influence safety perception among inland water transportation in Sarawak
title_full Factors influence safety perception among inland water transportation in Sarawak
title_fullStr Factors influence safety perception among inland water transportation in Sarawak
title_full_unstemmed Factors influence safety perception among inland water transportation in Sarawak
title_sort factors influence safety perception among inland water transportation in sarawak
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2020
url https://etd.uum.edu.my/9276/1/s823165_01.pdf
https://etd.uum.edu.my/9276/2/s823165_02.pdf
https://etd.uum.edu.my/9276/3/s823165_references.docx
_version_ 1811772585359179776