Factors determining job satisfaction of employees at money services business in Malaysia

Job satisfaction is defined as the level of contentment employees feel with their job. This goes beyond their daily duties to cover satisfaction with team members or managers, satisfaction with organizational policies, and the impact of their job on employees’ personal lives. This study had concentr...

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Main Author: Sethambaram, Mariammah
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9302/1/s825006_01.pdf
https://etd.uum.edu.my/9302/2/s825006_02.pdf
https://etd.uum.edu.my/9302/3/s825006_references.docx
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spelling my-uum-etd.93022022-04-25T00:52:37Z Factors determining job satisfaction of employees at money services business in Malaysia 2020 Sethambaram, Mariammah Abd Hamid, Rawiyah School of Business Management School of Business Management HF5546-5548.6 Office Management Job satisfaction is defined as the level of contentment employees feel with their job. This goes beyond their daily duties to cover satisfaction with team members or managers, satisfaction with organizational policies, and the impact of their job on employees’ personal lives. This study had concentrated on factor involving job satisfaction at Money Services Business (MSB). The researcher had analyzed four factors that influencing job satisfaction which are workload, working environment, training and development and knowledge management. A total of 200 questionnaires will be distribute to 200 staffs who are working in MSB sector which will be involved 40 different licensees and 179 branches and Head Quarters. The data will be analyzed by using Statistic Package for Social Science (SPSS). 2020 Thesis https://etd.uum.edu.my/9302/ https://etd.uum.edu.my/9302/1/s825006_01.pdf text eng public https://etd.uum.edu.my/9302/2/s825006_02.pdf text eng public https://etd.uum.edu.my/9302/3/s825006_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Abd Hamid, Rawiyah
topic HF5546-5548.6 Office Management
spellingShingle HF5546-5548.6 Office Management
Sethambaram, Mariammah
Factors determining job satisfaction of employees at money services business in Malaysia
description Job satisfaction is defined as the level of contentment employees feel with their job. This goes beyond their daily duties to cover satisfaction with team members or managers, satisfaction with organizational policies, and the impact of their job on employees’ personal lives. This study had concentrated on factor involving job satisfaction at Money Services Business (MSB). The researcher had analyzed four factors that influencing job satisfaction which are workload, working environment, training and development and knowledge management. A total of 200 questionnaires will be distribute to 200 staffs who are working in MSB sector which will be involved 40 different licensees and 179 branches and Head Quarters. The data will be analyzed by using Statistic Package for Social Science (SPSS).
format Thesis
qualification_name other
qualification_level Master's degree
author Sethambaram, Mariammah
author_facet Sethambaram, Mariammah
author_sort Sethambaram, Mariammah
title Factors determining job satisfaction of employees at money services business in Malaysia
title_short Factors determining job satisfaction of employees at money services business in Malaysia
title_full Factors determining job satisfaction of employees at money services business in Malaysia
title_fullStr Factors determining job satisfaction of employees at money services business in Malaysia
title_full_unstemmed Factors determining job satisfaction of employees at money services business in Malaysia
title_sort factors determining job satisfaction of employees at money services business in malaysia
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2020
url https://etd.uum.edu.my/9302/1/s825006_01.pdf
https://etd.uum.edu.my/9302/2/s825006_02.pdf
https://etd.uum.edu.my/9302/3/s825006_references.docx
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