Performance evaluation of integrated supply chain management for manufacturing industry

Dependency on the Balanced scorecard (BSC) and the Supply Chain Operations Reference (SCOR) model is inadequate in terms of sustainability and environmental issues. As a result, we are not able to evaluate performance holistically particularly in the manufacturing industry. Therefore, a comprehensiv...

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Main Author:	Saleheen, Ferdoush
Format:	Thesis
Language:	eng eng eng eng
Published:	2020
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/9357/1/depositpermission-allow-not%20allow_s900148.pdf https://etd.uum.edu.my/9357/2/s900148_01.pdf https://etd.uum.edu.my/9357/3/s900148_02.pdf https://etd.uum.edu.my/9357/4/s900148_references.docx
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id	my-uum-etd.9357
record_format	uketd_dc
spelling	my-uum-etd.93572022-05-17T00:53:11Z Performance evaluation of integrated supply chain management for manufacturing industry 2020 Saleheen, Ferdoush Habib, Mamun Hanafi, Zurina Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts & Sciences HD28-70 Management. Industrial Management Dependency on the Balanced scorecard (BSC) and the Supply Chain Operations Reference (SCOR) model is inadequate in terms of sustainability and environmental issues. As a result, we are not able to evaluate performance holistically particularly in the manufacturing industry. Therefore, a comprehensive Supply Chain Performance Management (SCPM) is required to assess the supply chain's effectiveness. This study formulates Integrated Supply Chain Performance Measurement (ISCPM) model through the supply chain performance attributes in the outlook of input-process-output considering the BSC and the SCOR model at three decisions levels with an application of quantitative techniques to bring synergic effect to all stakeholder issues.A gap analysis was performed through literature reviews. The integrated model incorporates ten supply chain performance measurement attributes and 36 performance measurement indexes as supplier relationship management (SRM), internal supply chain management (ISCM), and customer relationship management (CRM). The model was then tested by 207 respondents from 24 sectors in the manufacturing industry of Bangladesh, through a simple random sampling. The ten attributes were ranked using Analytic Hierarchy Process (AHP), and the weight and fitness of the model, were validated using the Structural Equation Modeling (SEM) technique. Due to the higher order rankings and significance of different attributes, the SRM is the most important component of the model, followed by CRM, and then ISCM. The ISCPM model furnishes stakeholders of the manufacturing supply chain with the appropriate strategies to review and appraise their performance toward fulfillment of the ultimate goals. This model is suggested to be implemented in manufacturing industries to improve their operational efficiency. 2020 Thesis https://etd.uum.edu.my/9357/ https://etd.uum.edu.my/9357/1/depositpermission-allow-not%20allow_s900148.pdf text eng staffonly https://etd.uum.edu.my/9357/2/s900148_01.pdf text eng public https://etd.uum.edu.my/9357/3/s900148_02.pdf text eng public https://etd.uum.edu.my/9357/4/s900148_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng eng
advisor	Habib, Mamun Hanafi, Zurina
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Saleheen, Ferdoush Performance evaluation of integrated supply chain management for manufacturing industry
description	Dependency on the Balanced scorecard (BSC) and the Supply Chain Operations Reference (SCOR) model is inadequate in terms of sustainability and environmental issues. As a result, we are not able to evaluate performance holistically particularly in the manufacturing industry. Therefore, a comprehensive Supply Chain Performance Management (SCPM) is required to assess the supply chain's effectiveness. This study formulates Integrated Supply Chain Performance Measurement (ISCPM) model through the supply chain performance attributes in the outlook of input-process-output considering the BSC and the SCOR model at three decisions levels with an application of quantitative techniques to bring synergic effect to all stakeholder issues.A gap analysis was performed through literature reviews. The integrated model incorporates ten supply chain performance measurement attributes and 36 performance measurement indexes as supplier relationship management (SRM), internal supply chain management (ISCM), and customer relationship management (CRM). The model was then tested by 207 respondents from 24 sectors in the manufacturing industry of Bangladesh, through a simple random sampling. The ten attributes were ranked using Analytic Hierarchy Process (AHP), and the weight and fitness of the model, were validated using the Structural Equation Modeling (SEM) technique. Due to the higher order rankings and significance of different attributes, the SRM is the most important component of the model, followed by CRM, and then ISCM. The ISCPM model furnishes stakeholders of the manufacturing supply chain with the appropriate strategies to review and appraise their performance toward fulfillment of the ultimate goals. This model is suggested to be implemented in manufacturing industries to improve their operational efficiency.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Saleheen, Ferdoush
author_facet	Saleheen, Ferdoush
author_sort	Saleheen, Ferdoush
title	Performance evaluation of integrated supply chain management for manufacturing industry
title_short	Performance evaluation of integrated supply chain management for manufacturing industry
title_full	Performance evaluation of integrated supply chain management for manufacturing industry
title_fullStr	Performance evaluation of integrated supply chain management for manufacturing industry
title_full_unstemmed	Performance evaluation of integrated supply chain management for manufacturing industry
title_sort	performance evaluation of integrated supply chain management for manufacturing industry
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2020
url	https://etd.uum.edu.my/9357/1/depositpermission-allow-not%20allow_s900148.pdf https://etd.uum.edu.my/9357/2/s900148_01.pdf https://etd.uum.edu.my/9357/3/s900148_02.pdf https://etd.uum.edu.my/9357/4/s900148_references.docx
_version_	1747828580701700096

Performance evaluation of integrated supply chain management for manufacturing industry

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