The moderating effect of Islamic practices on the relationship between satisfaction and customers‘ loyalty in online purchasing
Islamic values have always been practised as a way of life by the believers. Today's consumers and society are highly knowledgeable and technology-savvy but based on the literature, practising Islamic values in online purchasing environment is rather scanty. The motivation behind this study is...
Saved in:
Main Author: | Kasim, Malik |
---|---|
Format: | Thesis |
Language: | eng eng eng |
Published: |
2020
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/9370/1/s900716_01.pdf https://etd.uum.edu.my/9370/2/s900716_02.pdf https://etd.uum.edu.my/9370/3/s900716_references.docx |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The antecedents of consumer intention to purchase halal cosmetic products in Pakistan: using behavioral reasoning theory
by: Ali, Saqib
Published: (2017) -
Determinants factors influencing Muslim intention to purchase halal personal care: A study among Muslim community at Changlun, Kedah.
by: Nur Marfaiza, Mazuki
Published: (2021) -
Effect of customer satisfaction on customer loyalty and the moderating role of customer experience in the Nigerian hotel industry
by: Gawuna, Muhammad Sani
Published: (2019) -
Factors influencing Muslim customers decision to choose Islamic
hire purchase facility in Perlis
by: Fazlil Azim, Kamaruddin
Published: (2022) -
Factors influence customer loyalty in hotel industry
by: Yan, Zhang
Published: (2015)