Student Perception Towards Service Quality at Department of Academic Affairs
Delivering quality of service has become an important aspect in service marketing. Customer satisfaction is depending to the quality of service they received from service provider. In Universiti Utara Malaysia (UUM), Department of Academic Affairs is the department that manages and organizes all the...
Saved in:
Main Author: | Abd. Rahman, Mohd. Isa |
---|---|
Format: | Thesis |
Language: | eng |
Published: |
2003
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/945/1/ABD._RAHMAN_B._MOHD._ISA.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Perception of international student towards the Quality of services and their satisfaction with Pusat Kesihatan Universiti, UUM
by: Joy, Ugboaja Chioma
Published: (2020) -
Study on middle income earners perception, readiness, acceptance and purchasing behaviour towards goods and services tax (GST) implementation: Case of Maybank and CIMB bank in Kedah and Perlis
by: Nurjannah, Mohd Idris
Published: (2015) -
The role of customer relationship management, service quality and innovation as sources of brand equity development
by: Shriedeh, Fayez Bassam Fayez
Published: (2018) -
The influence of service quality dimensions on customer satisfaction towards tax agents
by: Nor Adwiyah, Awang
Published: (2019) -
The study of encounter service quality among Malaysian' online retailers towards customer loyalty
by: Fatin Firzana, Muhammad Khairi
Published: (2021)