Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain

In today’s dynamic world, organizations need to deal with effective knowledge management in converting data into information towards creating valuable knowledge for sustaining competitive advantage. However, these tasks have proven to be quite challenging, particularly with regard to knowledge creat...

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Main Author:	Al Muzahmi, Saif Salim
Format:	Thesis
Language:	eng eng
Published:	2021
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/9541/1/depositpermission_s93641.pdf https://etd.uum.edu.my/9541/2/s93641_01.pdf
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id	my-uum-etd.9541
record_format	uketd_dc
spelling	my-uum-etd.95412022-06-26T01:46:17Z Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain 2021 Al Muzahmi, Saif Salim Hashim, Kamarul Faizal Ahmad, Azizah Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts & Sciences HF5549-5549.5 Personnel Management. Employment In today’s dynamic world, organizations need to deal with effective knowledge management in converting data into information towards creating valuable knowledge for sustaining competitive advantage. However, these tasks have proven to be quite challenging, particularly with regard to knowledge creation, since it deals with the individual’s day-to-day activities and skills. Suitable tools need to be identified to retain individual knowledge and experiences. The oil and gas (O&G) sector has been accumulating huge knowledge through several centuries of operations. Faced with aging staff and increased staff turnover, it is vital for organizations to maintain their knowledge. The study main objective is to propose a framework for a knowledge sharing system (KSS) that can optimize the KSS design process. This study explored the need for a KSS design framework by evaluating eight knowledge management (KM) models. Nonaka SECI was merged with the Zachman enterprise framework (ZEF) to develop a new KSS framework. The proposed framework was validated through an expert review process and the final framework was updated accordingly. System designers could use the framework to design a KSS that could be easily developed by software developers. A qualitative research was used to analyses the data collected through online survey, interviews with O&G industry players, and documents review. The findings highlight that the loss of knowledge was due to staff retirement and turnover. This indicates that organizations need to address this issue by introducing KSSs. KSS design framework would be helpful in the processes of knowledge creation, sharing, and storage (retention). The contribution of this research will add to the body of knowledge in the domain of KM by providing a comparison of the different KM models and by proposing a KSS framework. Knowledge management, Knowledge sharing system framework, Zachman Enterprise Framework, Knowledge management system design and development, Nonaka SECI Model. 2021 Thesis https://etd.uum.edu.my/9541/ https://etd.uum.edu.my/9541/1/depositpermission_s93641.pdf text eng staffonly https://etd.uum.edu.my/9541/2/s93641_01.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Hashim, Kamarul Faizal Ahmad, Azizah
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Al Muzahmi, Saif Salim Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
description	In today’s dynamic world, organizations need to deal with effective knowledge management in converting data into information towards creating valuable knowledge for sustaining competitive advantage. However, these tasks have proven to be quite challenging, particularly with regard to knowledge creation, since it deals with the individual’s day-to-day activities and skills. Suitable tools need to be identified to retain individual knowledge and experiences. The oil and gas (O&G) sector has been accumulating huge knowledge through several centuries of operations. Faced with aging staff and increased staff turnover, it is vital for organizations to maintain their knowledge. The study main objective is to propose a framework for a knowledge sharing system (KSS) that can optimize the KSS design process. This study explored the need for a KSS design framework by evaluating eight knowledge management (KM) models. Nonaka SECI was merged with the Zachman enterprise framework (ZEF) to develop a new KSS framework. The proposed framework was validated through an expert review process and the final framework was updated accordingly. System designers could use the framework to design a KSS that could be easily developed by software developers. A qualitative research was used to analyses the data collected through online survey, interviews with O&G industry players, and documents review. The findings highlight that the loss of knowledge was due to staff retirement and turnover. This indicates that organizations need to address this issue by introducing KSSs. KSS design framework would be helpful in the processes of knowledge creation, sharing, and storage (retention). The contribution of this research will add to the body of knowledge in the domain of KM by providing a comparison of the different KM models and by proposing a KSS framework. Knowledge management, Knowledge sharing system framework, Zachman Enterprise Framework, Knowledge management system design and development, Nonaka SECI Model.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Al Muzahmi, Saif Salim
author_facet	Al Muzahmi, Saif Salim
author_sort	Al Muzahmi, Saif Salim
title	Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
title_short	Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
title_full	Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
title_fullStr	Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
title_full_unstemmed	Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
title_sort	knowledge-sharing framework for knowledge sharing systems in the oil and gas domain
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2021
url	https://etd.uum.edu.my/9541/1/depositpermission_s93641.pdf https://etd.uum.edu.my/9541/2/s93641_01.pdf
_version_	1747828618158931968

Knowledge-sharing framework for knowledge sharing systems in the oil and gas domain

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