Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.

Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.

Organizational Citizenship Behavior (OCB) has received much attention in the past decades as scholar has recognized to be vital to the survival of an organization. Because of current trends such as increased global competition, greater use of teams and more emphasis on customer service, organizatio...

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Main Author: Zulaiha, Ahmad
Format: Thesis
Language:eng
eng
Published: 2006
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HF5601-5689 Accounting
Online Access:https://etd.uum.edu.my/96/1/zulaiha.pdf
https://etd.uum.edu.my/96/2/zulaiha.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HF5601-5689 Accounting
spellingShingle HF5601-5689 Accounting
Zulaiha, Ahmad
Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.
description Organizational Citizenship Behavior (OCB) has received much attention in the past decades as scholar has recognized to be vital to the survival of an organization. Because of current trends such as increased global competition, greater use of teams and more emphasis on customer service, organizations often respond by asking those employees to be more productive and dependable. It is therefore, of interest to researchers to better understand the dynamics of OCB. OCB is defines as one's willingness to do more than required by a job description. This study was conducted to determine the relationship between job satisfaction, organizational commitment, as well as organizational justice with organizational citizenship behavior practices among academic staffs in Kuching Polytechnic, Sarawak. This study also seeks to examine relative effect between job attitudes and OCB. Furthermore, this study attempted to discover the difference in level of citizenship behavior base on gender, age and job tenure. Data were collected from 166 from academic staffs by using proportionate stratified sampling to ensure that every department was represented in this study. The study show that four job attitudes that is organizational commitment, job satisfaction, procedural justice and distributive justice have a positive correlation and directly impact to enhance academic staffs to engage in citizenship behavior and organizational commitment was predicted as a dominant variable of job attitudes which influence citizenship behavior. This study also found that age shows that different level of citizenship behavior,
format Thesis
qualification_name masters
qualification_level Master's degree
author Zulaiha, Ahmad
author_facet Zulaiha, Ahmad
author_sort Zulaiha, Ahmad
title Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.
title_short Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.
title_full Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.
title_fullStr Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.
title_full_unstemmed Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak.
title_sort job attitudes as a determinant of organizational citizenship behaviors: a study among academic staffs in kuching polytechnic, sarawak.
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2006
url https://etd.uum.edu.my/96/1/zulaiha.pdf
https://etd.uum.edu.my/96/2/zulaiha.pdf
_version_ 1747826842764574720
spelling my-uum-etd.962013-07-24T12:05:35Z Job Attitudes As a Determinant of Organizational Citizenship Behaviors: A Study Among Academic Staffs in Kuching Polytechnic, Sarawak. 2006 Zulaiha, Ahmad College of Business (COB) Faculty of Business Management HF5601-5689 Accounting Organizational Citizenship Behavior (OCB) has received much attention in the past decades as scholar has recognized to be vital to the survival of an organization. Because of current trends such as increased global competition, greater use of teams and more emphasis on customer service, organizations often respond by asking those employees to be more productive and dependable. It is therefore, of interest to researchers to better understand the dynamics of OCB. OCB is defines as one's willingness to do more than required by a job description. This study was conducted to determine the relationship between job satisfaction, organizational commitment, as well as organizational justice with organizational citizenship behavior practices among academic staffs in Kuching Polytechnic, Sarawak. This study also seeks to examine relative effect between job attitudes and OCB. Furthermore, this study attempted to discover the difference in level of citizenship behavior base on gender, age and job tenure. Data were collected from 166 from academic staffs by using proportionate stratified sampling to ensure that every department was represented in this study. The study show that four job attitudes that is organizational commitment, job satisfaction, procedural justice and distributive justice have a positive correlation and directly impact to enhance academic staffs to engage in citizenship behavior and organizational commitment was predicted as a dominant variable of job attitudes which influence citizenship behavior. 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