E-service quality of online shopping website: customer satisfaction in Lazada
Customers are very important to online vendors; therefore, customer satisfactions become their main focus. For organisations and researchers alike, satisfaction of customer has been a topic of foremost concern. Recently, online vendors are required to offer more services on their websites. In conjun...
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| 格式: | Thesis |
| 語言: | eng eng eng |
| 出版: |
2019
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| 主題: | |
| 在線閱讀: | https://etd.uum.edu.my/9635/1/s824050_01.pdf https://etd.uum.edu.my/9635/2/s824050_02.pdf https://etd.uum.edu.my/9635/3/s824050_references.docx |
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