Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance

Firm performance is a critical issue for Malaysian industries. This includes the retail sector which always strives for on-shelf availability superior performance. The main objective of this study was to examine the relationships between on-shelf availability (OSA) and the SMEs’ performance (FP) of...

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Main Author:	Halim, Hamim
Format:	Thesis
Language:	eng eng
Published:	2021
Subjects:	HD28-70 Management Industrial Management HD60 Small Business.
Online Access:	https://etd.uum.edu.my/9637/1/s900445_01.pdf https://etd.uum.edu.my/9637/2/s900445_02.pdf
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id	my-uum-etd.9637
record_format	uketd_dc
spelling	my-uum-etd.96372022-07-31T02:11:57Z Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance 2021 Halim, Hamim Hasnan, Norlena Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management HD60 Small Business. Firm performance is a critical issue for Malaysian industries. This includes the retail sector which always strives for on-shelf availability superior performance. The main objective of this study was to examine the relationships between on-shelf availability (OSA) and the SMEs’ performance (FP) of the retail subsector. This empirical research integrated OSA drivers, namely operational (OPS), behavioral (BVL), managerial (MGR) and coordination (CDN). Studies focusing on Malaysian retail SMEs’ performance especially in terms of the determinant effects on FP are scarce. Thus, this study utilized lean practices (LP) as a moderating variable in examining its influence on the determinants and FP. Data were collected from SMEs’ owner-managers in the retail category within the central region of peninsular Malaysia using the cross-sectional study design. The quantitative method was utilized through survey questionnaires. This study adopted stratified sampling and 373 retail SMEs were randomly selected. 151 usable responses were analysed and regressed using the PLS-SEM software. Results of the structural model assessment for direct relationship by PLS-SEM indicated that OPS, BVL and CDN had significant effects on FP. However, MGR did not provide any significant positive effect on FP. The results also showed that LP moderated three relationships, namely OPS-FP, BVL-FP and MGR-FP, but not the CDN-FP relationship. In this study, theoretical contribution was evident by integrating the Constraints and Contingency constructs, where the results were able to extend the body of knowledge in SMEs literature. The results of this study provide important inputs to the owner- managers, researchers and policy-makers to further understand the determinant effects on retail SMEs’ performance and the moderating effect of lean practices. Finally, the study's limitations and future research directions are explored. 2021 Thesis https://etd.uum.edu.my/9637/ https://etd.uum.edu.my/9637/1/s900445_01.pdf text eng 2024-08-22 staffonly https://etd.uum.edu.my/9637/2/s900445_02.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Hasnan, Norlena
topic	HD28-70 Management Industrial Management HD60 Small Business.
spellingShingle	HD28-70 Management Industrial Management HD60 Small Business. Halim, Hamim Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance
description	Firm performance is a critical issue for Malaysian industries. This includes the retail sector which always strives for on-shelf availability superior performance. The main objective of this study was to examine the relationships between on-shelf availability (OSA) and the SMEs’ performance (FP) of the retail subsector. This empirical research integrated OSA drivers, namely operational (OPS), behavioral (BVL), managerial (MGR) and coordination (CDN). Studies focusing on Malaysian retail SMEs’ performance especially in terms of the determinant effects on FP are scarce. Thus, this study utilized lean practices (LP) as a moderating variable in examining its influence on the determinants and FP. Data were collected from SMEs’ owner-managers in the retail category within the central region of peninsular Malaysia using the cross-sectional study design. The quantitative method was utilized through survey questionnaires. This study adopted stratified sampling and 373 retail SMEs were randomly selected. 151 usable responses were analysed and regressed using the PLS-SEM software. Results of the structural model assessment for direct relationship by PLS-SEM indicated that OPS, BVL and CDN had significant effects on FP. However, MGR did not provide any significant positive effect on FP. The results also showed that LP moderated three relationships, namely OPS-FP, BVL-FP and MGR-FP, but not the CDN-FP relationship. In this study, theoretical contribution was evident by integrating the Constraints and Contingency constructs, where the results were able to extend the body of knowledge in SMEs literature. The results of this study provide important inputs to the owner- managers, researchers and policy-makers to further understand the determinant effects on retail SMEs’ performance and the moderating effect of lean practices. Finally, the study's limitations and future research directions are explored.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Halim, Hamim
author_facet	Halim, Hamim
author_sort	Halim, Hamim
title	Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance
title_short	Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance
title_full	Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance
title_fullStr	Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance
title_full_unstemmed	Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance
title_sort	moderating role of lean practices on the relationship between on-shelf availability and retail smes performance
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2021
url	https://etd.uum.edu.my/9637/1/s900445_01.pdf https://etd.uum.edu.my/9637/2/s900445_02.pdf
_version_	1747828639014060032

Moderating role of lean practices on the relationship between on-shelf availability and retail SMEs performance

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