The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants

Civil servants have a vital role to play in the execution of various national economic transformation plans in realizing Vision 2020. Civil servants who possess OCB that voluntarily transcend beyond their task performance expectation are crucial to enhance government delivery efficiency to the publi...

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التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Zulhusni, Mohamad Rashid
التنسيق:	أطروحة
اللغة:	eng eng
منشور في:	2020
الموضوعات:	HD58.7 Organizational Behavior.
الوصول للمادة أونلاين:	https://etd.uum.edu.my/9666/1/s92989_01.pdf https://etd.uum.edu.my/9666/2/s92989_02.pdf
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id	my-uum-etd.9666
record_format	uketd_dc
spelling	my-uum-etd.96662022-12-28T02:53:24Z The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants 2020 Zulhusni, Mohamad Rashid Sri Ramalu, Subramaniam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. Civil servants have a vital role to play in the execution of various national economic transformation plans in realizing Vision 2020. Civil servants who possess OCB that voluntarily transcend beyond their task performance expectation are crucial to enhance government delivery efficiency to the public. Islamic work ethics has been widely embraced by the majority of civil servants in this country and has a significant effect on various workplace behaviours. This study aims to determine the mediation effect of employee engagement on the relationship between Islamic work ethics and OCB among Malaysian Civil Servants. Based on the theoretical framework, four main hypotheses were developed, and statistically tested. The sample size suggested are 256 employees were drawn from Human Resources Department from Unfederated Malay States (UFMS) namely Johor, Kedah, Kelantan and Terengganu using a stratified random sampling procedure. Using a survey method, a total of 153 state civil servants have participated in this study. The hypotheses of the study were tested by applying multiple regression and parallel mediation test. In brief, the results indicated a positive relationship between some dimensions of IWE and OCB, between IWE and EE and between EE and OCB. Similarly, a negative relation between some aspects of IWE and OCB, between IWE and EE and between EE and OCB. In addition, the study found that the EE mediates the relationship between IWE and OCB. Hence, this study was able to expand the boundary of existing literature. Finally, the findings from this study provided has a few managerial implications to government agencies and policymakers in ensuring efficient public service delivery. 2020 Thesis https://etd.uum.edu.my/9666/ https://etd.uum.edu.my/9666/1/s92989_01.pdf text eng public https://etd.uum.edu.my/9666/2/s92989_02.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Sri Ramalu, Subramaniam
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Zulhusni, Mohamad Rashid The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants
description	Civil servants have a vital role to play in the execution of various national economic transformation plans in realizing Vision 2020. Civil servants who possess OCB that voluntarily transcend beyond their task performance expectation are crucial to enhance government delivery efficiency to the public. Islamic work ethics has been widely embraced by the majority of civil servants in this country and has a significant effect on various workplace behaviours. This study aims to determine the mediation effect of employee engagement on the relationship between Islamic work ethics and OCB among Malaysian Civil Servants. Based on the theoretical framework, four main hypotheses were developed, and statistically tested. The sample size suggested are 256 employees were drawn from Human Resources Department from Unfederated Malay States (UFMS) namely Johor, Kedah, Kelantan and Terengganu using a stratified random sampling procedure. Using a survey method, a total of 153 state civil servants have participated in this study. The hypotheses of the study were tested by applying multiple regression and parallel mediation test. In brief, the results indicated a positive relationship between some dimensions of IWE and OCB, between IWE and EE and between EE and OCB. Similarly, a negative relation between some aspects of IWE and OCB, between IWE and EE and between EE and OCB. In addition, the study found that the EE mediates the relationship between IWE and OCB. Hence, this study was able to expand the boundary of existing literature. Finally, the findings from this study provided has a few managerial implications to government agencies and policymakers in ensuring efficient public service delivery.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Zulhusni, Mohamad Rashid
author_facet	Zulhusni, Mohamad Rashid
author_sort	Zulhusni, Mohamad Rashid
title	The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants
title_short	The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants
title_full	The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants
title_fullStr	The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants
title_full_unstemmed	The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants
title_sort	relationship between islamic work ethics, employee engagement and organizational citizenship behavior among malaysian civil servants
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2020
url	https://etd.uum.edu.my/9666/1/s92989_01.pdf https://etd.uum.edu.my/9666/2/s92989_02.pdf
_version_	1776103732321189888

The relationship between Islamic work ethics, employee engagement and organizational citizenship behavior among Malaysian civil servants

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