The determinants of mobile banking adoption in Somalia

This study focuses on mobile banking adoption in Somalia, and how technological advancement has changed the traditional banking system. Also, it highlights the concerns arising from the adoption of M-banking such as trust and perceived risk. Since there are no much prominent studies in this area, th...

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Main Author: Mouse, Khalif Hussein
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/9738/1/s823466_01.pdf
https://etd.uum.edu.my/9738/2/s823466_02.pdf
https://etd.uum.edu.my/9738/3/s823466_references.docx
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spelling my-uum-etd.97382022-08-15T03:07:44Z The determinants of mobile banking adoption in Somalia 2019 Mouse, Khalif Hussein Rusly, Fariza Hanim Tunku Puteri Intan Safinaz School of Accountancy (TISSA) Tunku Puteri Intan Safinaz School of Accountancy (TISSA) HG Finance This study focuses on mobile banking adoption in Somalia, and how technological advancement has changed the traditional banking system. Also, it highlights the concerns arising from the adoption of M-banking such as trust and perceived risk. Since there are no much prominent studies in this area, the cu1Tent study will contribute to the improvement of M-banking in Somalia. The objective of this study is to examine the influence of perceived risk, trust and M-banking adoption. This study also examined the relationship between M-banking adoption and its predicators of effort expectancy, performance expectancy, facilitating conditions and social influence with the underpinning theory of the Unified Theory of Acceptance and Use of Technology. Quantitative method is used in this study by employing online questionnaire survey for data collection, and statistical tools of Statistical Package for Social Science (SPSS) for data analysis. The result suggests that mobile banking adoption is significantly associated with effort expectancy, performance expectancy, trust and perceived risk. However, the relationships between social influence and facilitating conditions towards mobile banking adoption are found to be not significant. The findings have both theoretical and practical significance. In terms of the practical aspect, the research findings of this study will provide banking institutions and mobile banking practitioners with useful information in formulating strategies that can enhance the adoption of mobile banking services. Theoretically, the study findings contribute to the body of literature in the field of mobile banking adoption 2019 Thesis https://etd.uum.edu.my/9738/ https://etd.uum.edu.my/9738/1/s823466_01.pdf text eng public https://etd.uum.edu.my/9738/2/s823466_02.pdf text eng public https://etd.uum.edu.my/9738/3/s823466_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Rusly, Fariza Hanim
topic HG Finance
spellingShingle HG Finance
Mouse, Khalif Hussein
The determinants of mobile banking adoption in Somalia
description This study focuses on mobile banking adoption in Somalia, and how technological advancement has changed the traditional banking system. Also, it highlights the concerns arising from the adoption of M-banking such as trust and perceived risk. Since there are no much prominent studies in this area, the cu1Tent study will contribute to the improvement of M-banking in Somalia. The objective of this study is to examine the influence of perceived risk, trust and M-banking adoption. This study also examined the relationship between M-banking adoption and its predicators of effort expectancy, performance expectancy, facilitating conditions and social influence with the underpinning theory of the Unified Theory of Acceptance and Use of Technology. Quantitative method is used in this study by employing online questionnaire survey for data collection, and statistical tools of Statistical Package for Social Science (SPSS) for data analysis. The result suggests that mobile banking adoption is significantly associated with effort expectancy, performance expectancy, trust and perceived risk. However, the relationships between social influence and facilitating conditions towards mobile banking adoption are found to be not significant. The findings have both theoretical and practical significance. In terms of the practical aspect, the research findings of this study will provide banking institutions and mobile banking practitioners with useful information in formulating strategies that can enhance the adoption of mobile banking services. Theoretically, the study findings contribute to the body of literature in the field of mobile banking adoption
format Thesis
qualification_name other
qualification_level Master's degree
author Mouse, Khalif Hussein
author_facet Mouse, Khalif Hussein
author_sort Mouse, Khalif Hussein
title The determinants of mobile banking adoption in Somalia
title_short The determinants of mobile banking adoption in Somalia
title_full The determinants of mobile banking adoption in Somalia
title_fullStr The determinants of mobile banking adoption in Somalia
title_full_unstemmed The determinants of mobile banking adoption in Somalia
title_sort determinants of mobile banking adoption in somalia
granting_institution Universiti Utara Malaysia
granting_department Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
publishDate 2019
url https://etd.uum.edu.my/9738/1/s823466_01.pdf
https://etd.uum.edu.my/9738/2/s823466_02.pdf
https://etd.uum.edu.my/9738/3/s823466_references.docx
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