Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria

This study investigates the innovative leadership practices in public organizations, by choosing Kaduna state local government (KSLG) as a case study. The study was due to inadequacy of literature, poor leadership and inadequate service delivery which characterize the public sector at all levels of...

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Main Author: Shafiu, Awwal Muhammad
Format: Thesis
Language:eng
eng
Published: 2021
Subjects:
Online Access:https://etd.uum.edu.my/9761/1/s903108_01.pdf
https://etd.uum.edu.my/9761/2/s903108_02.pdf
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spelling my-uum-etd.97612022-08-17T02:25:33Z Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria 2021 Shafiu, Awwal Muhammad Abdul Manaf, Halimah Muslim, Sakinah Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government HD58.7 Organizational Behavior. This study investigates the innovative leadership practices in public organizations, by choosing Kaduna state local government (KSLG) as a case study. The study was due to inadequacy of literature, poor leadership and inadequate service delivery which characterize the public sector at all levels of governance in Nigeria. Thus, the key objectives of the study are to: explore the level of digitalization among KSLG leaders; identify methods that KSLG leaders employ to implement changes in the organization; determine the presence and influence of innovative leadership on service delivery in KSLG and investigate the challenges faced KSLG leaders in practicing innovative leadership. Qualitative method was adopted in both data collection and analysis. Semistructured interviews and observations were used by drawing twenty (20) interviewees purposively from key leadership positions that included KSLG and local government service commission in the study area. The data analysis was conducted using content and thematic analysis techniques, while NVivo-11 was used in the analysis that help in managing large amount of data, developing themes and sub-themes, and making categorization easier. The findings of the study revealed that KSLG frequently used technological tools such as computers and internet to discharge their duties. It was also discovered that KSLG faced challenges like inadequate training, lack of technical know-how, and infrastructural deficit. Furthermore, the study showed that there were some levels of inadequacies in policy formulation and implementation in form of technological reforms that would facilitate the adoption and implementation of technological tools and innovations to improve service delivery in KSLG. The study recommends that KSLG should ensure that technological tools are adequately provided and implemented to control operations and improve service delivery. Capacity building in form of training and retraining programmes should also be frequently facilitated to enable employees to easily adapt in utilizing sophisticated technologies for effective service delivery. 2021 Thesis https://etd.uum.edu.my/9761/ https://etd.uum.edu.my/9761/1/s903108_01.pdf text eng 2024-02-24 staffonly https://etd.uum.edu.my/9761/2/s903108_02.pdf text eng public other doctoral Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abdul Manaf, Halimah
Muslim, Sakinah
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Shafiu, Awwal Muhammad
Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria
description This study investigates the innovative leadership practices in public organizations, by choosing Kaduna state local government (KSLG) as a case study. The study was due to inadequacy of literature, poor leadership and inadequate service delivery which characterize the public sector at all levels of governance in Nigeria. Thus, the key objectives of the study are to: explore the level of digitalization among KSLG leaders; identify methods that KSLG leaders employ to implement changes in the organization; determine the presence and influence of innovative leadership on service delivery in KSLG and investigate the challenges faced KSLG leaders in practicing innovative leadership. Qualitative method was adopted in both data collection and analysis. Semistructured interviews and observations were used by drawing twenty (20) interviewees purposively from key leadership positions that included KSLG and local government service commission in the study area. The data analysis was conducted using content and thematic analysis techniques, while NVivo-11 was used in the analysis that help in managing large amount of data, developing themes and sub-themes, and making categorization easier. The findings of the study revealed that KSLG frequently used technological tools such as computers and internet to discharge their duties. It was also discovered that KSLG faced challenges like inadequate training, lack of technical know-how, and infrastructural deficit. Furthermore, the study showed that there were some levels of inadequacies in policy formulation and implementation in form of technological reforms that would facilitate the adoption and implementation of technological tools and innovations to improve service delivery in KSLG. The study recommends that KSLG should ensure that technological tools are adequately provided and implemented to control operations and improve service delivery. Capacity building in form of training and retraining programmes should also be frequently facilitated to enable employees to easily adapt in utilizing sophisticated technologies for effective service delivery.
format Thesis
qualification_name other
qualification_level Doctorate
author Shafiu, Awwal Muhammad
author_facet Shafiu, Awwal Muhammad
author_sort Shafiu, Awwal Muhammad
title Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria
title_short Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria
title_full Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria
title_fullStr Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria
title_full_unstemmed Innovative leadership practices in public organizations: a study of Kaduna State Local Governments of Nigeria
title_sort innovative leadership practices in public organizations: a study of kaduna state local governments of nigeria
granting_institution Universiti Utara Malaysia
granting_department Ghazali Shafie Graduate School of Government
publishDate 2021
url https://etd.uum.edu.my/9761/1/s903108_01.pdf
https://etd.uum.edu.my/9761/2/s903108_02.pdf
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