The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia

The economic growth of countries with shared borders primarily relies on effective cross-border logistics operations as accelerated by the relevant parties. Therefore, it is pertinent to investigate the performance of the operational cross-border logistics (POCL) between Thailand and Malaysia, where...

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Main Author:	Pengman, Hasamon
Format:	Thesis
Language:	eng eng
Published:	2022
Subjects:	HC Economic History and Conditions
Online Access:	https://etd.uum.edu.my/9816/1/depositpermission_s903057.pdf https://etd.uum.edu.my/9816/2/s903057_01.pdf
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id	my-uum-etd.9816
record_format	uketd_dc
spelling	my-uum-etd.98162022-09-07T07:19:09Z The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia 2022 Pengman, Hasamon Melan, Mustakim Abdul Hanan, Suhaila College of Business (COB) College of Business (COB) HC Economic History and Conditions The economic growth of countries with shared borders primarily relies on effective cross-border logistics operations as accelerated by the relevant parties. Therefore, it is pertinent to investigate the performance of the operational cross-border logistics (POCL) between Thailand and Malaysia, where operational limitations could be resolved. This covers the relationships between government administration (GA), logistics service providers’ capabilities (LSPC), resources (R), competitive advantage (CA) and POCL. There is also a need to ascertain whether GA, LSPC and CA mediate these relationships grounded upon the Global Value Chains (GVCs), Resources-Based View (RBV) and Competitive Advantage (CA) theories. Data was collected from 181 logistics enterprise employees in both countries. All the constructs were processed quantitatively using the Partial Least Squares Structural Equation Modeling (PLS-SEM). The Smart PLS V3 and SPSS V21 were used for data analysis. The findings indicate that R has a positive effect on LSPC, CA and GA, whilst POCL is influenced by GA, LSPC and CA. LSPC has a significant effect on CA, whilst GA has a no significant effect on CA. In addition, GA, CA and LSPC act as significant mediators in the relationship between R and POCL. These results provide straightforward recommendations for enhancing POCL which highlight the important roles of LSPC in service and innovation capabilities, and GA in trust and reliability for cross-border operations. In terms of resources, the focus is on how resources can be properly managed to achieve more effective operations for cross-border logistics. The findings have theoretical implications on the GVCs, RBV and CA integrated in the model, given the approaches to minimize complexities with maximum value for the operations, and recommend unique strategies for providing high quality services with competitive prices. The study supports the context of cross-border logistics which is applicable for achieving high POCL in the current circumstance. 2022 Thesis https://etd.uum.edu.my/9816/ https://etd.uum.edu.my/9816/1/depositpermission_s903057.pdf text eng staffonly https://etd.uum.edu.my/9816/2/s903057_01.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Melan, Mustakim Abdul Hanan, Suhaila
topic	HC Economic History and Conditions
spellingShingle	HC Economic History and Conditions Pengman, Hasamon The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia
description	The economic growth of countries with shared borders primarily relies on effective cross-border logistics operations as accelerated by the relevant parties. Therefore, it is pertinent to investigate the performance of the operational cross-border logistics (POCL) between Thailand and Malaysia, where operational limitations could be resolved. This covers the relationships between government administration (GA), logistics service providers’ capabilities (LSPC), resources (R), competitive advantage (CA) and POCL. There is also a need to ascertain whether GA, LSPC and CA mediate these relationships grounded upon the Global Value Chains (GVCs), Resources-Based View (RBV) and Competitive Advantage (CA) theories. Data was collected from 181 logistics enterprise employees in both countries. All the constructs were processed quantitatively using the Partial Least Squares Structural Equation Modeling (PLS-SEM). The Smart PLS V3 and SPSS V21 were used for data analysis. The findings indicate that R has a positive effect on LSPC, CA and GA, whilst POCL is influenced by GA, LSPC and CA. LSPC has a significant effect on CA, whilst GA has a no significant effect on CA. In addition, GA, CA and LSPC act as significant mediators in the relationship between R and POCL. These results provide straightforward recommendations for enhancing POCL which highlight the important roles of LSPC in service and innovation capabilities, and GA in trust and reliability for cross-border operations. In terms of resources, the focus is on how resources can be properly managed to achieve more effective operations for cross-border logistics. The findings have theoretical implications on the GVCs, RBV and CA integrated in the model, given the approaches to minimize complexities with maximum value for the operations, and recommend unique strategies for providing high quality services with competitive prices. The study supports the context of cross-border logistics which is applicable for achieving high POCL in the current circumstance.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Pengman, Hasamon
author_facet	Pengman, Hasamon
author_sort	Pengman, Hasamon
title	The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia
title_short	The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia
title_full	The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia
title_fullStr	The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia
title_full_unstemmed	The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia
title_sort	logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between thailand and malaysia
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2022
url	https://etd.uum.edu.my/9816/1/depositpermission_s903057.pdf https://etd.uum.edu.my/9816/2/s903057_01.pdf
_version_	1747828677359435776

The logistics service providers’ capabilities, the government administration, resources and competitive advantage to the performance of the operational cross-border logistics between Thailand and Malaysia

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