Job performance of non-governmental organizations (NGO) in Malaysia
Job performance plays a key role to determine an organization’s performance as high-performance workers allow the organization to reach its strategic objectives and thus sustain the competitive advantage. Non-governmental Organizations (NGOs) have played a very crucial role in the growth and competi...
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| Format: | Thesis |
| Language: | eng eng eng |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/9817/1/depositpermission-not%20allow_s94889.pdf https://etd.uum.edu.my/9817/2/s94889_01.pdf https://etd.uum.edu.my/9817/3/s94889_02.pdf |
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| Summary: | Job performance plays a key role to determine an organization’s performance as high-performance workers allow the organization to reach its strategic objectives and thus sustain the competitive advantage. Non-governmental Organizations (NGOs) have played a very crucial role in the growth and competitiveness of many nations. Numerous earlier studies identified the issues facing Malaysian organizations on productivity and very poor skills. However, the low productivity issues among NGO workers have led to an analysis of factors that can contribute to the causes of
performance problems among NGO workers. This research is, therefore, performed to investigate the relationship between person-job fit, competency, role ambiguity, and job performance of workers in the NGOs. The respondents in this study included
workers from various types of NGOs in Malaysia. The data were collected by mail survey and a quantitative method has been adopted. Overall, 365 questionnaires were distributed, and 247 surveys returned were considered useful for further evaluation,
with a response rate of 67 percent. The study used multiple regressions analysis to determine the correlations among the variables in these studies. This investigation also examined the moderation effect of innovativeness in the relationship between person-job fit, competency, role ambiguity, and job performance. The results showed that important relationships existed between person-job fit, competency, role ambiguity, and job performance moderated by innovativeness. This study, which concerns worker
performance, complements the existing research on NGOs. The findings of this study could contribute to developing a novel framework in understanding the factors influencing workers’ job performance among Malaysian NGOs. Finally, limitations of the research and recommendations for future research are presented |
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