Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor

The Royal Malaysian Police has launched the service friendly program among it members to improve their organizational image. This program is carried out with the members of the Royal Malaysian Police to uphold a high level of commitment in achieving intended objectives. This study is aimed to see t...

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Main Author: Zaini, Jass
Format: Thesis
Language:eng
eng
Published: 2002
Subjects:
Online Access:https://etd.uum.edu.my/991/1/ZAINI_B._JASS.pdf
https://etd.uum.edu.my/991/2/1.ZAINI_B._JASS.pdf
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spelling my-uum-etd.9912013-07-24T12:09:57Z Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor 2002 Zaini, Jass Sekolah Siswazah Graduate School HD58.7 Organizational Behavior. The Royal Malaysian Police has launched the service friendly program among it members to improve their organizational image. This program is carried out with the members of the Royal Malaysian Police to uphold a high level of commitment in achieving intended objectives. This study is aimed to see the relationship between the perception climate of the organization and the commitment in making the service friendly program a success among the police personals at the enquiry office in various police stations in Ampang Jaya, Selangor Police District. The result of the study shows that many respondents have a high level of knowledge about service friendly program. Where as, the commitment of the respondents towards the program are only at a satisfactory level. The relationship between perceptions of organizational climate and the program commitment from the climatic dimension of the organizational does not show a strong relationship. This is due to the culture in Royal Malaysian Police which exercise a strong discipline and orders from the superior and the rules of the force. Thus, the researcher propose that Royal Malaysian Police should conduct their internal study to find out which internal factor that can improve more the level of commitment among the members of the organization. As such all policies of the Royal Malaysian Police that will be implemented can bring in a positive culture which is more permanent in nature and therefore help the organization to achieve its goals. 2002 Thesis https://etd.uum.edu.my/991/ https://etd.uum.edu.my/991/1/ZAINI_B._JASS.pdf application/pdf eng validuser https://etd.uum.edu.my/991/2/1.ZAINI_B._JASS.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Zaini, Jass
Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor
description The Royal Malaysian Police has launched the service friendly program among it members to improve their organizational image. This program is carried out with the members of the Royal Malaysian Police to uphold a high level of commitment in achieving intended objectives. This study is aimed to see the relationship between the perception climate of the organization and the commitment in making the service friendly program a success among the police personals at the enquiry office in various police stations in Ampang Jaya, Selangor Police District. The result of the study shows that many respondents have a high level of knowledge about service friendly program. Where as, the commitment of the respondents towards the program are only at a satisfactory level. The relationship between perceptions of organizational climate and the program commitment from the climatic dimension of the organizational does not show a strong relationship. This is due to the culture in Royal Malaysian Police which exercise a strong discipline and orders from the superior and the rules of the force. Thus, the researcher propose that Royal Malaysian Police should conduct their internal study to find out which internal factor that can improve more the level of commitment among the members of the organization. As such all policies of the Royal Malaysian Police that will be implemented can bring in a positive culture which is more permanent in nature and therefore help the organization to achieve its goals.
format Thesis
qualification_name masters
qualification_level Master's degree
author Zaini, Jass
author_facet Zaini, Jass
author_sort Zaini, Jass
title Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor
title_short Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor
title_full Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor
title_fullStr Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor
title_full_unstemmed Iklim Organisasi dan Komitmen Terhadap Program Mesra Polis Diraja Malaysia : Satu Kajian di Ibu Pejabat Polis Daerah Ampang Jaya Selangor
title_sort iklim organisasi dan komitmen terhadap program mesra polis diraja malaysia : satu kajian di ibu pejabat polis daerah ampang jaya selangor
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 2002
url https://etd.uum.edu.my/991/1/ZAINI_B._JASS.pdf
https://etd.uum.edu.my/991/2/1.ZAINI_B._JASS.pdf
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