Factors influencing employee engagement via online teaching during Covid-19 pandemic

The recent Covid-19 pandemic has introduced unprecedented changes in the higher education institute (HEI) sector, including a full transition to online teaching and learning (OTL), and changes in working environment and arrangement of the academicians. In midst of the changes, the question of whethe...

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Main Author:	Hanis Munawwarah, Ahmad Murad
Format:	Thesis
Language:	eng eng
Published:	2021
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/9968/1/depositpermission_s826677.pdf https://etd.uum.edu.my/9968/2/s826677_01.pdf
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id	my-uum-etd.9968
record_format	uketd_dc
spelling	my-uum-etd.99682022-10-19T01:36:54Z Factors influencing employee engagement via online teaching during Covid-19 pandemic 2021 Hanis Munawwarah, Ahmad Murad Zakaria, Nazlina Jaganathan, Mathivannan School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment The recent Covid-19 pandemic has introduced unprecedented changes in the higher education institute (HEI) sector, including a full transition to online teaching and learning (OTL), and changes in working environment and arrangement of the academicians. In midst of the changes, the question of whether these changes would influence employee engagement (EE) among academic staff arises. Underpinned by Kahn’s theory of engagement, this study aimed to study the influence of Big Five personality (BFP), perceived organizational support (POS), and job satisfaction (JS) on employee engagement level of academic staff. A total of 296 academic staff from two universities in the northern region of Malaysia had participated in the online questionnaire consisted of 9-item Utrecht Work Engagement Scale (UWES-9), 28-item adapted version of Big Five Inventory-44 (BFI-44), 8-item shortened version of perceived organizational support (SPOS) survey and 7-item general satisfaction measure. The data was run through SmartPLS 3.0 and was analyzed by bootstrapping analysis utilizing the partial least square-structural equation modelling (PLS-SEM) method to test the hypotheses. The results showed that, out of the five BFP domains, only extraversion and neurotic personalities significantly influence EE level, while conscientiousness, agreeableness, and openness to experience do not significantly influences EE. The other two independent variables, POS and JS, were also found to influence EE significantly. Out of all the independent variables, in terms of their relationship with EE, only conscientiousness and openness to experience personalities were found to demonstrate different results compared to most findings in past similar studies conducted pre-pandemic. Finally, this study also discusses implication for management level and suggested some recommendations for future studies. 2021 Thesis https://etd.uum.edu.my/9968/ https://etd.uum.edu.my/9968/1/depositpermission_s826677.pdf text eng staffonly https://etd.uum.edu.my/9968/2/s826677_01.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Zakaria, Nazlina Jaganathan, Mathivannan
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Hanis Munawwarah, Ahmad Murad Factors influencing employee engagement via online teaching during Covid-19 pandemic
description	The recent Covid-19 pandemic has introduced unprecedented changes in the higher education institute (HEI) sector, including a full transition to online teaching and learning (OTL), and changes in working environment and arrangement of the academicians. In midst of the changes, the question of whether these changes would influence employee engagement (EE) among academic staff arises. Underpinned by Kahn’s theory of engagement, this study aimed to study the influence of Big Five personality (BFP), perceived organizational support (POS), and job satisfaction (JS) on employee engagement level of academic staff. A total of 296 academic staff from two universities in the northern region of Malaysia had participated in the online questionnaire consisted of 9-item Utrecht Work Engagement Scale (UWES-9), 28-item adapted version of Big Five Inventory-44 (BFI-44), 8-item shortened version of perceived organizational support (SPOS) survey and 7-item general satisfaction measure. The data was run through SmartPLS 3.0 and was analyzed by bootstrapping analysis utilizing the partial least square-structural equation modelling (PLS-SEM) method to test the hypotheses. The results showed that, out of the five BFP domains, only extraversion and neurotic personalities significantly influence EE level, while conscientiousness, agreeableness, and openness to experience do not significantly influences EE. The other two independent variables, POS and JS, were also found to influence EE significantly. Out of all the independent variables, in terms of their relationship with EE, only conscientiousness and openness to experience personalities were found to demonstrate different results compared to most findings in past similar studies conducted pre-pandemic. Finally, this study also discusses implication for management level and suggested some recommendations for future studies.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Hanis Munawwarah, Ahmad Murad
author_facet	Hanis Munawwarah, Ahmad Murad
author_sort	Hanis Munawwarah, Ahmad Murad
title	Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_short	Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_full	Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_fullStr	Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_full_unstemmed	Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_sort	factors influencing employee engagement via online teaching during covid-19 pandemic
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2021
url	https://etd.uum.edu.my/9968/1/depositpermission_s826677.pdf https://etd.uum.edu.my/9968/2/s826677_01.pdf
_version_	1747828712244510720

Factors influencing employee engagement via online teaching during Covid-19 pandemic

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