Client-related factors affecting delays in Malaysian school construction projects
Construction industry is an important sector which helps in developing the economic growth of Malaysia but many construction projects are prone to delay. Although many studies have been made on delay factors in generally towards Malaysian construction project, there is still lack of study about clie...
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my-uum-etd.99732022-10-17T04:51:21Z Client-related factors affecting delays in Malaysian school construction projects 2018 Najuwa, Mohd Nasir Mohd Nawi, Mohd Nasrun Abdul Rahim, Mohd Kamarul Irwan School of Technology Management & Logistics School of Technology Management & Logistics HD28-70 Management. Industrial Management TH Building construction Construction industry is an important sector which helps in developing the economic growth of Malaysia but many construction projects are prone to delay. Although many studies have been made on delay factors in generally towards Malaysian construction project, there is still lack of study about client related factors specifically which bring into delay of the project. The main purpose of this study is to identifying the client related factors toward delay in school construction projects located in Pulau Pinang, Kedah and Perlis. This study takes a qualitative approach to gain information from three case studies selected. Data is collected by interviewing six project participants consists of contractors and consultants with working experience ranging from 15 to 26 years. This study identified six major categories of client related factors were mismanagement at early planning, improper hiring process, poor of knowledge, delay in payment, lack of project monitoring, and lack of preparation on required document. Hence, five significant impacts were found: negative social impact towards work environment, design changes during construction phase, dispute between client, contractor and consultant, dependency of contractor towards client financial support, and poor of performance in project progress. This study has indicate seven recommendations for client which were good understanding toward cause and effect of delay, improve awareness on soft skills, adequate acknowledge and experience, good participation and commitment to team work, consider background details and experience for team selection, more spaces for designers in detailing and preparing the design and BIM (Building Information Modeling) should be introduced at early stage of institution. This study contributes a value added for future research in area of client related factors and helps to improve client capability towards project success in time completion. 2018 Thesis https://etd.uum.edu.my/9973/ https://etd.uum.edu.my/9973/1/kebenaran%20mendeposit-tidak%20membenarkan-819124.pdf text eng staffonly https://etd.uum.edu.my/9973/2/s819124_01.pdf text eng staffonly https://etd.uum.edu.my/9973/3/s819124_02.pdf text eng staffonly https://etd.uum.edu.my/9973/4/s819124_references.docx text eng staffonly other masters Universiti Utara Malaysia |
institution |
Universiti Utara Malaysia |
collection |
UUM ETD |
language |
eng eng eng eng |
advisor |
Mohd Nawi, Mohd Nasrun Abdul Rahim, Mohd Kamarul Irwan |
topic |
HD28-70 Management Industrial Management TH Building construction |
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HD28-70 Management Industrial Management TH Building construction Najuwa, Mohd Nasir Client-related factors affecting delays in Malaysian school construction projects |
description |
Construction industry is an important sector which helps in developing the economic growth of Malaysia but many construction projects are prone to delay. Although many studies have been made on delay factors in generally towards Malaysian construction project, there is still lack of study about client related factors specifically which bring into delay of the project. The main purpose of this study is to identifying the client related factors toward delay in school construction projects located in Pulau Pinang, Kedah and Perlis. This study takes a qualitative approach to gain information from three case studies selected. Data is collected by interviewing six project participants consists of contractors and consultants with working experience ranging from 15 to 26 years. This study identified six major categories of client related factors were mismanagement at early planning, improper hiring process, poor of knowledge, delay in payment, lack of project monitoring, and lack of preparation on required document. Hence, five significant impacts were found: negative social impact towards work environment, design changes during construction phase, dispute between client, contractor and consultant, dependency of contractor towards client financial support, and poor of performance in project progress. This study has indicate seven recommendations for client which were good understanding toward cause and effect of delay, improve awareness on soft skills, adequate acknowledge and experience, good participation and commitment to team work, consider background details and experience for team selection, more spaces for designers in detailing and preparing the design and BIM (Building Information Modeling) should be introduced at early stage of institution. This study contributes a value added for future research in area of client related factors and helps to improve client capability towards project success in time completion. |
format |
Thesis |
qualification_name |
other |
qualification_level |
Master's degree |
author |
Najuwa, Mohd Nasir |
author_facet |
Najuwa, Mohd Nasir |
author_sort |
Najuwa, Mohd Nasir |
title |
Client-related factors affecting delays in Malaysian school construction projects |
title_short |
Client-related factors affecting delays in Malaysian school construction projects |
title_full |
Client-related factors affecting delays in Malaysian school construction projects |
title_fullStr |
Client-related factors affecting delays in Malaysian school construction projects |
title_full_unstemmed |
Client-related factors affecting delays in Malaysian school construction projects |
title_sort |
client-related factors affecting delays in malaysian school construction projects |
granting_institution |
Universiti Utara Malaysia |
granting_department |
School of Technology Management & Logistics |
publishDate |
2018 |
url |
https://etd.uum.edu.my/9973/1/kebenaran%20mendeposit-tidak%20membenarkan-819124.pdf https://etd.uum.edu.my/9973/2/s819124_01.pdf https://etd.uum.edu.my/9973/3/s819124_02.pdf https://etd.uum.edu.my/9973/4/s819124_references.docx |
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