Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia
<p>The aim of the study is to examine the tri-dimensional relationship between Lean,</p><p>perceived service quality, and patient satisfaction in public Lean hospitals, in Malaysia.</p><p>This study employs quantitative approach t...
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| Format: | thesis |
| Language: | eng |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=10057 |
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