Moderating effect of transformational leadership in the relationship between employee happiness and organizational citizenship behaviors
<p>This study aimed to investigate the effect of employee happiness dimensions, namely</p><p>employee engagement, job satisfaction, and affective employee commitment, and</p><p>transformational leadership on organizational citizen...
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| Format: | thesis |
| Language: | eng |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=10501 |
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| Summary: | <p>This study aimed to investigate the effect of employee happiness dimensions, namely</p><p>employee engagement, job satisfaction, and affective employee commitment, and</p><p>transformational leadership on organizational citizenship behavior (OCB) and the</p><p>moderating effect of transformational leadership on the relationship between employee</p><p>happiness dimensions and OCB. Data was collected from 405 government employees</p><p>in Abu Dhabi. Partial Least Squares- Structural Equation Modeling (PLS-SEM) and the</p><p>bootstrapping technique were used to test the hypotheses. The findings showed a</p><p>positive and significant effect of employee engagement ( 0.553, t=10.164, p<0.05),</p><p>job satisfaction (=0.171, t=3.936, p<0.05), and transformational leadership (=0.257,</p><p>t=4.840, p<0.05) on OCB. It was also found that transformational leadership strengthen</p><p>the relationship between job satisfaction and OCB (=0.075, t=1.981, p<0.05) but</p><p>weaken the relationship between employee engagement and OCB (=- 0.092, t=2.757,</p><p>p<0.05). Overall, the findings support four out of the seven hypotheses tested in this</p><p>study. In conclusion, employee happiness and transformational leadership improve</p><p>OCB, and transformational leadership moderates the relationship between employee</p><p>happiness and OCB. The implication of the findings enrich the existing literature on the</p><p>moderating effect of transformational leadership on the relationship between employee</p><p>happiness and OCB and provide fresh insights to the policymakers, academicians, and</p><p>other stakeholders in the government entities in designing relevant programs to</p><p>strengthen the OCB among employees.</p> |
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