Developing a risk assessment matrix towards better childcare services in Selangor

<p>The growth of womens participation in the labour force raises the number of childcare</p><p>centres that compete relentlessly. To remain competitive, childcare centres need to</p><p>systematically assess childcare risks because...

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Bibliographic Details
Main Author: Nurul Adila Idris
Format: thesis
Language:eng
Published: 2022
Subjects:
Online Access:https://ir.upsi.edu.my/detailsg.php?det=10586
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Summary:<p>The growth of womens participation in the labour force raises the number of childcare</p><p>centres that compete relentlessly. To remain competitive, childcare centres need to</p><p>systematically assess childcare risks because a safe and healthy environment is vital in</p><p>parents childcare choices. Therefore, this study attempts to develop a risk assessment</p><p>matrix for childcare services through a modified Delphi technique that combines two</p><p>Delphi rounds with a focus group discussion. Twenty experts participated in the first</p><p>round of Delphi and eighteen continued to answers the second round of Delphi. Focus</p><p>group were held with six experts as a replacement of third round of Delphi. Twentytwo</p><p>childcare risks were assessed, and experts agreed that choking and drowning were</p><p>the most critical risks in terms of risk severity. Conversely, runny nose, flu and cough,</p><p>and lice infection had insignificant risk severity. For risk likelihood, experts agreed that</p><p>runny nose, flu and cough, skin changes, bleeding nose, fall, and collision with objects</p><p>were likely to occur. On the other hand, sexual or unintended assault, choked, burning</p><p>and self-harm rarely happened. The interview data revealed that experiences,</p><p>knowledge sharing, and common sense guided the caregivers in assessing risks in</p><p>childcare centre. In conclusion, this study has identified childcare risks contributing to</p><p>frequent and critical harm to children. Thus, childcare providers can develop an</p><p>effective preventive risk mitigation plan based on a risk assessment matrix to mitigate</p><p>risks in childcare environments. Moreover, adequate health and safety training relevant</p><p>to the respective risks are crucial so that caregivers are prepared for harmful incidents.</p>