The moderating effect of supervisor support on the relationship between flexible working arrangements, work-family conflict and employee performance

<p>This study aimed to examine the moderating effect of supervisor support (SS) on the</p><p>relationship between flexible working arrangements (FWAs), work-family conflict</p><p>(WFC) and employee performance (EP). This study pri...

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Bibliographic Details
Main Author: Eni Suriana Alias
Format: thesis
Language:eng
Published: 2022
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Online Access:https://ir.upsi.edu.my/detailsg.php?det=8842
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Summary:<p>This study aimed to examine the moderating effect of supervisor support (SS) on the</p><p>relationship between flexible working arrangements (FWAs), work-family conflict</p><p>(WFC) and employee performance (EP). This study primarily focused on the</p><p>organizations that adopted flexible working arrangement (FWA). The selected</p><p>organizations were obtained from the report by TalentCorp Malaysia FWAs in</p><p>collaboration with Malaysian Employer Federation (MEF). The questionnaires were</p><p>distributed to 304 employees of the selected organizations through Human Resource</p><p>Department. The sample was selected using the purposive sampling technique. The data</p><p>were analysed using Binary Logistic Regression. This study found that there was a</p><p>significant negative effect of work interference with family (WIF) (B = 2.672, p =.015)</p><p>and family interference with work (FIW) (B = 3.425, p =.022) on job quality</p><p>performance (JQP); and WIF (B =1.868, p =.034) and FIW (B = 2.001, p =.041) on task</p><p>performance (TP). The findings also showed the significant and negative effect of</p><p>FWAs on JQP (B = -3.495, p =.045) and TP (B = -3.686, p =.001). The findings showed</p><p>supervisor support (SS) as significant moderator in the relationship between FIW-JQP</p><p>(B = - .793, p =.042), and FWAs-TP (B = 1.045, p =.001). In conclusion, FWAs and</p><p>WFC are significant predictors of EP which the relationship is in a negative direction.</p><p>SS only served as a significant moderator in the relationship between FWAs-TP; and</p><p>FIW-JQP. In implications, to enhance employee performance, the managers of the</p><p>organization need to encourage the family supportive supervisors culture; flexible</p><p>working arrangements and work-family conflict.</p>