The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
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主要作者: | Maria Abdul Rahman (Author) |
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格式: | Thesis 图书 |
语言: | English |
出版: |
2014
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在线阅读: | http://studentsrepo.um.edu.my/id/eprint/4607 |
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