The level of service quality of the frontline employees at the University of Malaya /

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Bibliographic Details
Main Author: Che Mazni Sidek (Author)
Format: Thesis Book
Language:English
Published: 2014.
2014.
Subjects:
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Description
Physical Description:65 leaves, 4 unnumbered leaves : illustrations ; 30 cm.
Bibliography:Bibliography: leaves 63-65.