Customer perceived switching barriers and their impact on loyalty and habitual repurchase : a study of pure-play online retailers in the UK /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2011.
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LEADER | 01309nam a2200313 i 4500 | ||
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001 | u1040531 | ||
003 | SIRSI | ||
005 | 201609261526 | ||
008 | 160926s2011 xxka m 000 0seng | ||
040 | |a UMM |e rda | ||
043 | |a e-uk--- | ||
090 | |a HF5548.325 |b U5Ezlmg | ||
100 | 0 | |a Ezlika Mohd. Ghazali, |e author. | |
245 | 1 | 0 | |a Customer perceived switching barriers and their impact on loyalty and habitual repurchase : |b a study of pure-play online retailers in the UK / |c Ezlika Mohd. Ghazali. |
264 | 1 | |c 2011. | |
264 | 4 | |c 2011. | |
300 | |a xix, 373 leaves : |b illustrations ; |c 30 cm. | ||
336 | |a text |2 rdacontent | ||
337 | |a unmediated |2 rdamedia | ||
338 | |a volume |2 rdacarrier | ||
500 | |a A thesis submitted in partial fulfilment of the requirements for the Degree of Doctor of Philosophy in Marketing. | ||
502 | |b Ph.D. |c Warwick Business School, the University of Warwick, Coventry, United Kingdom |d 2011. | ||
504 | |a Bibliography: leaves 305-360. | ||
650 | 0 | |a Electronic commerce |z United Kingdom. | |
650 | 0 | |a Electronic commerce |x Social aspects |z United Kingdom. | |
710 | 2 | |a University of Warwick, |e degree granting institution. | |
596 | |a 1 | ||
900 | |a NSM | ||
999 | |a HF5548.325 U5EZLMG |w LC |c 1 |i A515061557 |d 9/11/2016 |f 9/11/2016 |g 1 |l STACKS |m P01UTAMA |r Y |s Y |t TESIS |u 8/11/2016 |1 AHSS |