Human values and service quality in commercial banks of Malaysia : mediating role of behavioural outcome /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2017.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/7405/ |
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| Physical Description: | xv, 220 leaves : illustrations ; 30 cm. |
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| Bibliography: | Bibliography: leaves 177-208. |