Human values and service quality in commercial banks of Malaysia : mediating role of behavioural outcome /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2017.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/7405/ |
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| LEADER | 01357cam a2200337 i 4500 | ||
|---|---|---|---|
| 001 | u1054316 | ||
| 003 | SIRSI | ||
| 005 | 201706131256 | ||
| 008 | 170613s2017 my a m 000 0 eng | ||
| 040 | |a UMM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a JF1338 |b UMP 2017 Kam | ||
| 100 | 1 | |a Kamiab, Zahra, |e author. | |
| 245 | 1 | 0 | |a Human values and service quality in commercial banks of Malaysia : |b mediating role of behavioural outcome / |c Zahra Kamiab. |
| 264 | 1 | |c 2017. | |
| 264 | 4 | |c 2017. | |
| 300 | |a xv, 220 leaves : |b illustrations ; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |b Ph.D. |c Jabatan Pentadbiran dan Politik, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya |d 2017. | ||
| 504 | |a Bibliography: leaves 177-208. | ||
| 650 | 0 | |a Personnel management |z Malaysia. | |
| 650 | 0 | |a Social values |z Malaysia. | |
| 650 | 0 | |a Banks and banking |z Malaysia. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Pentadbiran dan Pengajian Politik | |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/7405/ |
| 900 | |a NSR NSM | ||
| 596 | |a 1 25 | ||
| 999 | |a JF1338 UMP 2017 KAM |w LC |c 1 |i A516677985 |d 10/12/2022 |e 10/12/2022 |f 12/7/2017 |g 1 |l STACKS |m P01UTAMA |n 4 |r Y |s Y |t TESIS |u 11/7/2017 |1 AHSS | ||
| 999 | |a JF1338 UMP 2017 KAM |w LC |c 1 |i A516567645 |d 8/8/2018 |f 8/8/2018 |g 1 |l STACKS |m P25UMARCHI |r N |s Y |t CD |u 5/1/2018 |1 AHSS | ||