Human values and service quality in commercial banks of Malaysia : mediating role of behavioural outcome /

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Bibliographic Details
Main Author: Kamiab, Zahra (Author)
Format: Thesis Book
Language:English
Published: 2017.
Subjects:
Online Access:http://studentsrepo.um.edu.my/7405/
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100 1 |a Kamiab, Zahra,  |e author. 
245 1 0 |a Human values and service quality in commercial banks of Malaysia :  |b mediating role of behavioural outcome /  |c Zahra Kamiab. 
264 1 |c 2017. 
264 4 |c  2017. 
300 |a xv, 220 leaves :  |b illustrations ;  |c 30 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
502 |b Ph.D.  |c Jabatan Pentadbiran dan Politik, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya  |d 2017. 
504 |a Bibliography: leaves 177-208. 
650 0 |a Personnel management  |z Malaysia. 
650 0 |a Social values  |z Malaysia. 
650 0 |a Banks and banking  |z Malaysia. 
710 2 |a Universiti Malaya.  |b Jabatan Pentadbiran dan Pengajian Politik 
856 4 1 |u http://studentsrepo.um.edu.my/7405/ 
900 |a NSR NSM 
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