Service quality in Malaysian public and private hospitals : the perspective of outpatients /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2017.
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| Subjects: | |
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| LEADER | 01175cam a2200289 i 4500 | ||
|---|---|---|---|
| 001 | u1074312 | ||
| 003 | SIRSI | ||
| 005 | 201802051410 | ||
| 008 | 180205s2017 my a m 000 0 eng | ||
| 040 | |a UMM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a JF1338 |b UM 2017 Kom | ||
| 100 | 0 | |a Komathy Saminathan, |e author. | |
| 245 | 1 | 0 | |a Service quality in Malaysian public and private hospitals : |b the perspective of outpatients / |c Komathy Saminathan. |
| 264 | 1 | |c 2017. | |
| 300 | |a xiii, 77 leaves, 12 unnumbered leaves : |b illustrations ; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |b M.P.A. |c Jabatan Pengajian Pentadbiran dan Politik, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya |d 2017. | ||
| 504 | |a Bibliography: leaves 78-82. | ||
| 650 | 0 | |a Health facilities |z Malaysia. | |
| 650 | 0 | |a Customer services |z Malaysia |x Management. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Pengajian Pentadbiran dan Politik, |e degree granting institution. | |
| 900 | |a NSR NSM | ||
| 596 | |a 1 | ||
| 999 | |a JF1338 UM 2017 KOM |w LC |c 1 |i A516610374 |d 2/5/2019 |e 2/5/2019 |f 7/2/2018 |g 2 |l STACKS |m P01UTAMA |n 1 |r Y |s Y |t TESIS |u 7/2/2018 |1 AHSS | ||