Perceived importance and actual practices of behavioral performance for chat reference service in academic libraries /
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Format: | Thesis Book |
Language: | English |
Published: |
2017.
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LEADER | 01298cam a2200289 i 4500 | ||
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001 | u1076865 | ||
003 | SIRSI | ||
005 | 201803081607 | ||
008 | 180308s2017 my a m 000 0 eng | ||
040 | |a UMM |e rda | ||
090 | |a Z674 |b UM 2017 Norama | ||
100 | 0 | |a Nor Azilawati Mohamad Azmi, |e author. | |
245 | 1 | 0 | |a Perceived importance and actual practices of behavioral performance for chat reference service in academic libraries / |c Nor Azilawati Binti Mohamad Azmi. |
264 | 1 | |c 2017. | |
300 | |a xiv, 116 leaves : |b illustrations ; |c 30 cm. | ||
336 | |a text |2 rdacontent | ||
337 | |a unmediated |2 rdamedia | ||
338 | |a volume |2 rdacarrier | ||
502 | |b M.L.I.S. |c Jabatan Perpustakaan dan Sains Maklumat, Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya |d 2017. | ||
504 | |a Bibliography: leaves 96-105. | ||
650 | 0 | |a Electronic reference services (Libraries) | |
650 | 0 | |a Electronic reference services (Libraries) |x Computer programs. | |
650 | 0 | |a Academic libraries |x Reference services |x Automation. | |
710 | |a Universiti Malaya. |b Jabatan Perpustakaan dan Sains Maklumat, |e degree granting institution. | ||
596 | |a 1 | ||
900 | |a NSR NSM | ||
999 | |a Z674 UM 2017 NORAMA |w LC |c 1 |i A517076506 |d 16/3/2020 |e 16/3/2020 |f 28/3/2018 |g 1 |l STACKS |m P01UTAMA |n 20 |r Y |s Y |t TESIS |u 28/3/2018 |1 STEM |