Perceived importance and actual practices of behavioral performance for chat reference service in academic libraries /

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Bibliographic Details
Main Author: Nor Azilawati Mohamad Azmi (Author)
Format: Thesis Book
Language:English
Published: 2017.
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040 |a UMM  |e rda 
090 |a Z674  |b UM 2017 Norama 
100 0 |a Nor Azilawati Mohamad Azmi,  |e author. 
245 1 0 |a Perceived importance and actual practices of behavioral performance for chat reference service in academic libraries /  |c Nor Azilawati Binti Mohamad Azmi. 
264 1 |c 2017. 
300 |a xiv, 116 leaves :  |b illustrations ;  |c 30 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
502 |b M.L.I.S.  |c Jabatan Perpustakaan dan Sains Maklumat, Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya  |d 2017. 
504 |a Bibliography: leaves 96-105. 
650 0 |a Electronic reference services (Libraries) 
650 0 |a Electronic reference services (Libraries)  |x Computer programs. 
650 0 |a Academic libraries  |x Reference services  |x Automation. 
710 |a Universiti Malaya.  |b Jabatan Perpustakaan dan Sains Maklumat,  |e degree granting institution. 
596 |a 1 
900 |a NSR NSM 
999 |a Z674 UM 2017 NORAMA  |w LC  |c 1  |i A517076506  |d 16/3/2020  |e 16/3/2020  |f 28/3/2018  |g 1  |l STACKS  |m P01UTAMA  |n 20  |r Y  |s Y  |t TESIS  |u 28/3/2018  |1 STEM