A needs analysis of generic skills required by entry level job seekers in offshore contact centres /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2008.
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| LEADER | 01055cam a2200265 i 4500 | ||
|---|---|---|---|
| 001 | u1083631 | ||
| 003 | SIRSI | ||
| 005 | 201805181450 | ||
| 008 | 180518s2008 my a m 000 0 eng | ||
| 040 | |a UMD |e rda | ||
| 090 | |a LB7 |b A1 UM 2008 Sus | ||
| 100 | 0 | |a Susan Verghese, |e author. | |
| 245 | 1 | 2 | |a A needs analysis of generic skills required by entry level job seekers in offshore contact centres / |c Susan Verghese. |
| 264 | 1 | |c 2008. | |
| 264 | 4 | |c 2008. | |
| 300 | |a viii, 82 leaves : |b illustrations, ; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |b M.Ed.Cur. |c Jabatan Kurikulum dan Teknologi Pengajaran, Fakulti Pendidikan Universiti Malaya |d 2008. | ||
| 504 | |a Bibliography: leaves | ||
| 650 | 0 | |a Industrial |x Teaching and training. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Kurikulum dan Teknologi Pengajaran, |e degree granting institution. | |
| 596 | |a 8 | ||
| 999 | |a LB7 A1 UM 2008 SUS |w LC |c 1 |i A516808258 |d 13/11/2019 |f 6/9/2018 |g 1 |l STACKS |m P08PENDIDI |q 1 |r Y |s Y |t TESIS |u 6/9/2018 |1 AHSS | ||