Mazuri Abd Ghani, Bahyah Abdul Halim, & Rashidah Mohd Ibrahim. (2016). Creating and enhancing service organizations: Issues and research agenda in Malaysia. Penerbit Universiti Sultan Zainal Abidin.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Mazuri Abd Ghani, Bahyah Abdul Halim, و Rashidah Mohd Ibrahim. Creating and Enhancing Service Organizations: Issues and Research Agenda in Malaysia. Kuala Terengganu, Terengganu: Penerbit Universiti Sultan Zainal Abidin, 2016.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Mazuri Abd Ghani, et al. Creating and Enhancing Service Organizations: Issues and Research Agenda in Malaysia. Penerbit Universiti Sultan Zainal Abidin, 2016.
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