Service quality, customer satisfaction, and customer loyalty in Malaysia takaful consumers /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2013.
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| Subjects: | |
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| LEADER | 01241cam a2200325 i 4500 | ||
|---|---|---|---|
| 001 | u1128193 | ||
| 003 | SIRSI | ||
| 005 | 201912091215 | ||
| 008 | 191209s2013 my a m 000 0 eng | ||
| 040 | |a UMM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2013 Lee | ||
| 100 | 1 | |a Lee, Hou Fei, |e author. | |
| 245 | 1 | 0 | |a Service quality, customer satisfaction, and customer loyalty in Malaysia takaful consumers / |c Lee Hou Fei. |
| 264 | 1 | |c 2013. | |
| 300 | |a v, 66 leaves : |b illustrations ; |c 30 cm | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |b M.B.A. |c Sekolah Perniagaan Pascasiswazah, Fakulti Perniagaan dan Perakaunan, Universiti Malaya |d 2013. | ||
| 504 | |a Bibliography: leaves i-viii. | ||
| 650 | 0 | |a Life insurance |z Malaysia. | |
| 650 | 0 | |a Insurance companies |z Malaysia |x Management. | |
| 650 | 0 | |a Quality assurance. | |
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer loyalty. | |
| 710 | 2 | |a Universiti Malaya. |b Sekolah Perniagaan Pascasiswazah, |e degree granting institution. | |
| 596 | |a 1 | ||
| 900 | |a NSM | ||
| 999 | |a HF1008 UM 2013 LEE |w LC |c 1 |i A517496199 |f 23/12/2019 |g 1 |l STACKS |m P01UTAMA |r Y |s Y |t TESIS |u 9/12/2019 |1 AHSS |o .STAFF. TIADA SURAT & CD DISERTAKAN. | ||