Measuring service quality : an application to Kent Ridge Guild House /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1993.
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| Subjects: | |
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| LEADER | 00855cam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | u329155 | ||
| 003 | SIRSI | ||
| 008 | 930802s1993 si v 00 1 eng m | ||
| 035 | |a ABP-2053 | ||
| 040 | |a UMM | ||
| 090 | |a LB2411 |b Kau | ||
| 100 | 1 | 0 | |a Kaura, Ashok. |
| 245 | 1 | 0 | |a Measuring service quality : |b an application to Kent Ridge Guild House / |c by Ashok Kaura. |
| 260 | |c 1993. | ||
| 300 | |a vii, 94 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- National University of Singapore, 1993. | ||
| 504 | |a Bibliography: 93-94. | ||
| 610 | 2 | 0 | |a Kent Ridge Guild House. |
| 650 | 0 | |a Universities and colleges |z Singapore |x Alumni |x Societies, etc. | |
| 650 | 0 | |a Service industries |z Singapore |x Quality control. | |
| 948 | |a 02/08/1993 |b 22/08/2002 | ||
| 596 | |a 1 | ||
| 999 | |a LB2411 KAU |w LC |c 1 |i A504451392 |d 5/2/2002 |l STACKS |m P01UTAMA |n 15 |r Y |s Y |t TESIS |u 10/8/1993 | ||