APA引文

Tan, K. C. (1993). Customer service in retailing: A case study of an oil company.

Chicago Style (17th ed.) Citation

Tan, Kay Chia. Customer Service in Retailing: A Case Study of an Oil Company. 1993.

MLA引文

Tan, Kay Chia. Customer Service in Retailing: A Case Study of an Oil Company. 1993.

警告：這些引文格式不一定是100％准確.