Yap, L. K. (1993). A study of customer services in the container haulage industry.
Chicago Style (17th ed.) CitationYap, Leng Kuen. A Study of Customer Services in the Container Haulage Industry. 1993.
MLA引文Yap, Leng Kuen. A Study of Customer Services in the Container Haulage Industry. 1993.
警告:这些引文格式不一定是100%准确.