APA引文

Tay, K. L. (1993). Customer satisfaction in the information technology service industry.

Chicago Style (17th ed.) Citation

Tay, Kim Leong. Customer Satisfaction in the Information Technology Service Industry. 1993.

MLA引文

Tay, Kim Leong. Customer Satisfaction in the Information Technology Service Industry. 1993.

警告：这些引文格式不一定是100％准确.