Measuring the service quality of a travel agency using the SERVQUAL model /

Measuring the service quality of a travel agency using the SERVQUAL model /

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書目詳細資料
主要作者:	Tan, Jimmy Chee Keong
格式:	Thesis 圖書
語言:	English
出版:	1994.
主題:	Sunshine Travel and Tours (Sunshine) Travel agents > Singapore > Quality control. Customer services > Singapore > Quality control.
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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