Phua, S. T. (1994). ISO 9000: A case study : a firm's behaviour and actions to comply with quality standard.
Chicago Style (17th ed.) CitationPhua, Siew Teng. ISO 9000: A Case Study : A Firm's Behaviour and Actions to Comply with Quality Standard. 1994.
MLA (8th ed.) CitationPhua, Siew Teng. ISO 9000: A Case Study : A Firm's Behaviour and Actions to Comply with Quality Standard. 1994.
Warning: These citations may not always be 100% accurate.