APA (7th ed.) Citation

Chua, L. H. (1995). A quality service strategy for SilkAir.

Chicago Style (17th ed.) Citation

Chua, Ling Huey. A Quality Service Strategy for SilkAir. 1995.

MLA (8th ed.) Citation

Chua, Ling Huey. A Quality Service Strategy for SilkAir. 1995.

Warning: These citations may not always be 100% accurate.