A quality service strategy for SilkAir /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1995.
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| Subjects: | |
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| LEADER | 00833cam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | u365451 | ||
| 003 | SIRSI | ||
| 008 | 941221s1995 si v 00 1 eng m | ||
| 035 | |a ABU-7254 | ||
| 040 | |a UMM | ||
| 043 | |a a-si--- | ||
| 090 | |a HE9874 |b S5Chu | ||
| 100 | 1 | 0 | |a Chua, Ling Huey. |
| 245 | 1 | 2 | |a A quality service strategy for SilkAir / |c by Chua Ling Huey. |
| 260 | |c 1995. | ||
| 300 | |a vi, 89 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- National University of Singapore, 1995. | ||
| 504 | |a Bibliography: leaves 87-89. | ||
| 610 | 2 | 0 | |a SilkAir (Singapore) Pte Ltd. |
| 650 | 0 | |a Airlines |z Singapore |x Management. | |
| 650 | 0 | |a Airlines |z Singapore |x Quality control. | |
| 948 | |a 21/12/1994 |b 25/11/2000 | ||
| 596 | |a 1 | ||
| 999 | |a F HE9874 S5CHU |w LC |c 1 |i A505564545 |d 24/5/2002 |l STACKS |m P01UTAMA |n 10 |r Y |s Y |t TESIS |u 23/4/1996 | ||