APA (7th ed.) Citation

Tan, S. K. (1996). A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres.

Chicago Style (17th ed.) Citation

Tan, Seng Khee. A Comparative Analysis of Service Quality at Tenaga Nasional Berhad and Pos Malaysia One-stop Payment Centres. 1996.

MLA (8th ed.) Citation

Tan, Seng Khee. A Comparative Analysis of Service Quality at Tenaga Nasional Berhad and Pos Malaysia One-stop Payment Centres. 1996.

Warning: These citations may not always be 100% accurate.