A study of the benefits and difficulties faced by the implementation of MS ISO 9000 quality management system : a Malaysian service producer perspective /

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Bibliographic Details
Main Author: Law, Kim Ching
Format: Thesis Book
Language:English
Published: 1996.
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Description
Item Description:Microfiche. Kuala Lumpur : University of Malaya Library, 1997. 1 fiche : negative ; 11 x 15 cm.
Physical Description:84 leaves ; 30 cm.
Bibliography:Bibliography: leaves 80-84.