A study of the benefits and difficulties faced by the implementation of MS ISO 9000 quality management system : a Malaysian service producer perspective /
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| 格式: | Thesis 图书 |
| 语言: | English |
| 出版: |
1996.
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| Item Description: | Microfiche. Kuala Lumpur : University of Malaya Library, 1997. 1 fiche : negative ; 11 x 15 cm. |
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| 实物描述: | 84 leaves ; 30 cm. |
| 参考书目: | Bibliography: leaves 80-84. |