A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /

A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /

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Bibliographic Details
Main Author: Abdul Haris Abdul Karim
Format: Thesis Book
Language:English
Published: 1996.
Subjects:
Tenaga Nasional Bhd. > Customer services.
Consumer satisfaction > Malaysia.
Electric power distribution > Malaysia.
Service industries > Malaysia.
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Description
Item Description:Also available on microfiche. Kuala Lumpur : Perpustakaan Universiti Malaya, 1997. 2 fiches : negative ; 11x15 cm.
Physical Description:x, 81 leaves [append.] : ill. ; 30 cm.
Bibliography:Bibliography: leaves 80-81.

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