Raja Nor Izah Raja Jaafar. (1996). Measuring service quality: A case study of United Malayan Banking Corporation Berhad.
Chicago Style (17th ed.) CitationRaja Nor Izah Raja Jaafar. Measuring Service Quality: A Case Study of United Malayan Banking Corporation Berhad. 1996.
MLA (8th ed.) CitationRaja Nor Izah Raja Jaafar. Measuring Service Quality: A Case Study of United Malayan Banking Corporation Berhad. 1996.
Warning: These citations may not always be 100% accurate.